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All40,180Opened929Unresolved5,204Resolved12,625Rejected21,422
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Our verdict Unjustified complaint

MrPacho Casino - Player claims that the casino ignored her self-exclusion request.

Closed Submitted: 09 Oct 2023
Disputed amount: €3,005
Safety Index 8.2 High
Our verdict Player stopped responding

BetBeast Casino - Player’s withdrawal funds are delayed at Betbeast.

Closed Submitted: 09 Oct 2023
Disputed amount: 29,500 kr
Safety Index 7.5 Above average
Our verdict Player stopped responding

Smokace Casino - Player’s withdrawal is delayed.

Closed Submitted: 09 Oct 2023
Disputed amount: €2,500
Safety Index 9.4 Very high
Our verdict Other

BurningBet Casino - Player's account has been mistakenly locked due to gambling addiction.

Closed Submitted: 09 Oct 2023
Disputed amount: €26,750
Safety Index 9.3 Very high
Our verdict Player stopped responding

ExciteWin Casino - Player is questioning game's RTP.

Closed Submitted: 09 Oct 2023
Disputed amount: €16,000
Safety Index 9.2 Very high
Our verdict Player stopped responding

BetCoco Casino - Player encounters withdrawal issue with the casino.

Closed Submitted: 09 Oct 2023
Disputed amount: €500
Safety Index 6.7 Above average
Our verdict Player stopped responding

Jackburst Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 08 Oct 2023
Disputed amount: Mex$850
Safety Index 7.4 Above average
Our verdict Player stopped responding

Neospin Casino - Player’s withdrawal was delayed.

Closed Submitted: 08 Oct 2023
Disputed amount: A$400
Safety Index 7.3 Above average
Our verdict Unjustified complaint

Verde Casino - Self-excluded player was allowed to gamble.

Closed Submitted: 08 Oct 2023
Disputed amount: €200
Safety Index 9.4 Very high
Our verdict Player stopped responding

Yukon Gold Casino - Player's deposit has been lost.

Closed Submitted: 08 Oct 2023
Disputed amount: 1,781 INR
Safety Index 9.5 Very high
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