HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,906Opened1,031Unresolved4,832Resolved11,892Rejected20,151
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Bruno Casino - Player experiences confusing verification and communication issues.

Closed Submitted: 22 Sep 2023
Disputed amount: €150
Safety Index:Very high
Our verdict Player stopped responding

7Slots Casino - Player's struggling to verify her payment method.

Closed Submitted: 21 Sep 2023
Disputed amount: $12,000,000 CLP
Safety Index:High
Our verdict Unjustified complaint

Vickers Casino - Player accuses casino of irresponsible gambling practices.

Closed Submitted: 21 Sep 2023
Disputed amount: £600
Safety Index:Above average
Our verdict Unjustified complaint

MyStake Casino - Player's account has been blocked.

Closed Submitted: 21 Sep 2023
Disputed amount: €200
Safety Index:Very high
Our verdict Player stopped responding

Vulkan Vegas Casino - Player's deposit is not reflected in her casino account.

Closed Submitted: 21 Sep 2023
Disputed amount: €200
Safety Index:Very high
Our verdict Other

SlotWhales Casino - Player’s winnings were confiscated.

Closed Submitted: 21 Sep 2023
Disputed amount: £14,000
Safety Index:Below average
Our verdict Other

Sportaza Casino - Player's account access is suddenly restricted.

Closed Submitted: 21 Sep 2023
Disputed amount: €5,000
Safety Index:High
Our verdict Other

Justbit Casino - Player’s account blocked after requesting refund over unlicensed betting.

Closed Submitted: 21 Sep 2023
Disputed amount: €4,209
Safety Index:Low
Our verdict Player stopped responding

MrPacho Casino - Player’s withdrawal has been delayed.

Closed Submitted: 21 Sep 2023
Disputed amount: A$150
Safety Index:High
Our verdict Player stopped responding

Las Americas Casino - Player's withdrawal of winnings is delayed.

Closed Submitted: 20 Sep 2023
Disputed amount: $7,666
Safety Index:Above average
Show more complaints (+10)
Showing 12,841 - 12,850 of 20,151 complaints
1...1,284 1,285 1,286...2,016
Go to pageof 2,016 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.