HomeOnline casinosFirst Casino Review

First Casino Review

avatarMichaela S.
Last updated 02/2026
Safety Index
8.7
User feedbackNot enough data
2 reviews
avatarMichaela S.
Last updated 02/2026

Read our First Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • Backed by land based shops
  • Good selection of game providers
  • Mobile casino application for iOS and Android
  • Live chat support is available 24/7
  • Limited responsible gaming options
  • Limited choice of payment methods

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 11 Not Available: 4

Game providers

Show all (50)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Big Time Gaming
  • Tom Horn
  • Evoplay

Payment methods

  • Mastercard
  • VISA
  • ApplePay
  • City24
  • EasyPay
  • Google Pay

Transaction limits

Withdrawal limits
750,000 ₴
 per month
150,000 ₴
 per day
Win limits
10,000,000 ₴
Per spin

Language options

Website
Available in 2 languages
EnglishUkrainian
Live chat
Available in 2 languages
EnglishUkrainian
Customer support:
Available in 2 languages
EnglishUkrainian

Casino screenshots

first_casino_homepage_desktop
first_casino_homepage_mobile

First Casino Review

For this review, our independent casino review team put First Casino through its paces. We used our casino review methodology to look at what it does right and what could be better. All the key facts – from the casino's licenses and Terms and Conditions to player complaints, support, and limits – were checked by our team. They used these to decide if this casino is safe and honest, one to avoid, or somewhere in the middle.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. First Casino scored a High Safety Index of 8.7, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our First Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of First Casino – Is it fair and safe?

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of First Casino, we thoroughly read and reviewed the Terms and Conditions of First Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.

First Casino is a big online casino based on our estimates or collected information. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

Based on our findings, no important casino blacklists feature First Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

Taking into account all factors in our review, First Casino has scored a Safety Index of 8.7, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.

Terms and Conditions of First Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of First Casino to be mostly fair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding First Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 94 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of First Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 2 players, First Casino does not have a User satisfaction score yet. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company information

First Casino is owned by LLC «FIRST ELEMENT», and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.

First Casino is licensed in Ukraine.

Note: First Casino has a connection to land-based casinos or betting establishments. These brick-and-mortar businesses are readily available and add credibility to the online casino. As a result, the casino's Safety Index is higher than would have been if it was only based on the online casino website.

Payment options, withdrawal limits and win limits

First Casino supports 6 deposit methods. This includes: VISA, Mastercard, ApplePay, Google Pay, EasyPay, City24.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
UAH 150,000 per day UAH 10,000,000 per spin
UAH 750,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The options available at First Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Ukrainian Yes Yes Yes24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at First Casino, your account, withdrawals, or anything else. According to our tests and collected information, First Casino has a good customer support.

Slots and casino games at First Casino

Players can enjoy these types of casino games at First Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 50 game providers are available. This includes NetEnt, Nolimit City, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Evoplay, Ezugi, Push Gaming, GameArt, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Tom Horn, Relax Gaming, Dream Play, Greentube, Turbo Games, Platipus, InBet Games, Mancala Gaming, Spinmatic, Spribe, Revolver Gaming, Enjoy Gaming, Vivo Gaming, Onlyplay, Amusnet, PG Soft (Pocket Games Soft), Jade Rabbit Studio, Fugaso, Felix Gaming, Skywind Group, Champion Club, 3 Oaks Gaming, Kalamba Games, CyberSlot, PatePlay, Thunderspin, Barbara Bang, Hacksaw Gaming, Netgame, Ruby Play.

First Casino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

Currently, our database has the following 5 bonuses from First Casino:

  • 75% up to 37,500 ₴ and 100 extra spins
  • 75% up to 37,500 ₴ and 100 extra spins
  • 125% up to 62,500 ₴ and 50 extra spins
  • 200% up to 50,000 ₴ and 50 extra spins
  • 150% up to 62,500 ₴ and 100 extra spins

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner LLC «FIRST ELEMENT»
  • Established 2020
  • Estimated annual revenues > $5,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of First Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Mostly fair
Issues found: 1
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Big casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 14
Last updatedLast updated
  • Opened 0
  • Unresolved 1
  • Resolved 3
  • Rejected 10
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Reputation helped by land-based casinos or betting shops
    • Low win limit: 10,000,000 ₴ / spin or game round

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    • ua
      Ukraine
      Verified
    Unfair terms and conditions
    • Unreasonably short time frame for providing information within KYC processes

    First Casino bonuses

    Browse all bonuses offered by First Casino, including their no deposit bonus offers and first deposit welcome bonuses.

    Casino Guru
    We want players to understand gambling.

    First Casino payment methods

    MastercardVISAApplePayCity24EasyPayGoogle Pay

    Currencies

    UAH

    User reviews of First Casino

    This is a place to share experience with First Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 2 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 3 years ago
    A casino that throws away players, you win a significant amount, then you try to withdraw funds, they call you and it starts with a greeting, and then you can’t withdraw funds to another card, not yours, I didn’t take the tax from you, but I refused such a stupid thing, then comes sms that I have been blocked for using the bonus, although I have not used the bonus in the past, but I am joking that they appropriate all the funds for themselves, and if I withdrew something, it needs to be returned, in order not to return the funds from the account, they brought the account to zero, after which they say that the blocking is a mistake and withdraw the money🤣 🤣🤣👍👍👍 don't play this crap!!!
    • 3 years ago
    I will change my review after the normal withdrawal of funds. The casino is trying to make money on the x2 wager rule, but you can't see your progress anywhere.
    I made a bet for a minimum of x1 wager (if required x2), and I was told that I wagered only 2% without explanation.
    Support responds like a robot, does not help
    • nice interface
    • many games
    • give a bonus for paid taxes
    • no betting history
    • support agent Sonya knows nothing
    • no betting history
    • works intermittently

    First Casino discussion

    Discuss anything related to First Casino with other players, share your opinion, or get answers to your questions.

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