Our expert casino review team has carefully analysed First Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. First Casino scored a High Safety Index of 8.7, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our First Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of First Casino – Is it fair and safe?
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of First Casino, we thoroughly read and reviewed the Terms and Conditions of First Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
Based on our estimates or gathered data, First Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature First Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, First Casino has scored a Safety Index of 8.7, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Terms and Conditions of First Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of First Casino to be mostly fair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding First Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found no relevant complaints about this casino.
User feedback and reviews of First Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 2 players, First Casino does not have a User satisfaction score yet. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
First Casino is owned by LLC «FIRST ELEMENT», and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.
First Casino is licensed in Ukraine.
Note: First Casino has a connection to land-based casinos or betting establishments. These brick-and-mortar businesses are readily available and add credibility to the online casino. As a result, the casino's Safety Index is higher than would have been if it was only based on the online casino website.
Payment options, withdrawal limits and win limits
First Casino supports 6 deposit methods. This includes: VISA, Mastercard, ApplePay, Google Pay, EasyPay, City24.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
UAH 30,000 per day
No win limit
UAH 200,000 per week
UAH 500,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The options available at First Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Ukrainian
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at First Casino, your account, withdrawals, or anything else. According to our tests and collected information, First Casino has a good customer support.
Slots and casino games at First Casino
Players can enjoy these types of casino games at First Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 50 game providers are available. This includes NetEnt, Nolimit City, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Evoplay, Ezugi, Push Gaming, GameArt, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Tom Horn, Relax Gaming, Greentube, Turbo Games, Platipus, InBet Games, Mancala Gaming, Spinmatic, Spribe, Revolver Gaming, Enjoy Gaming, Vivo Gaming, Onlyplay, Amusnet (EGT), PGsoft (Pocket Games Soft), Jade Rabbit Studio, Fugaso, Felix Gaming, Skywind Group, Champion Club, Dream Play, 3 Oaks Gaming, Kalamba Games, CyberSlot, PatePlay, Thunderspin, Barbara Bang, Hacksaw Gaming, Netgame, Ruby Play.
Bonuses and codes offered by First Casino
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 5 bonuses from First Casino, which are listed in the 'Bonuses' section of this review.
Note: Take a look at our designated First Casino bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by First Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(2)
User reviews of First Casino
This is a place to share experience with First Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
A casino that throws away players, you win a significant amount, then you try to withdraw funds, they call you and it starts with a greeting, and then you can’t withdraw funds to another card, not yours, I didn’t take the tax from you, but I refused such a stupid thing, then comes sms that I have been blocked for using the bonus, although I have not used the bonus in the past, but I am joking that they appropriate all the funds for themselves, and if I withdrew something, it needs to be returned, in order not to return the funds from the account, they brought the account to zero, after which they say that the blocking is a mistake and withdraw the money🤣 🤣🤣👍👍👍 don't play this crap!!!
Казино яке кидає гравців,ти виграєш значну суму потім намагаєшься вивести кошти тобі дзвонять і починається спочатку з привітання ,а потім ,а ви немоглиб вивести кошти на іншу карту не на свою шоб налог з вас не знял ,але я відмовився від такої дурні,післяприходить смс що яблокованзавзловживання бонусом,хоча бонус взагаді не використовував,та п шуть що всі кошти вони присвоюють собі,а якщо я щось вивел це потребує поверненнню,зоб не повертати кошти з баліку їм звівбалікдо нуля після чоговони кажутьщо про блокування то буда помилка аиводьте гроши🤣🤣🤣👍👍👍не грйте в це лайно!!!
I will change my review after the normal withdrawal of funds. The casino is trying to make money on the x2 wager rule, but you can't see your progress anywhere. I made a bet for a minimum of x1 wager (if required x2), and I was told that I wagered only 2% without explanation. Support responds like a robot, does not help
Зміню свій відгук після нормального виводу коштів. Казино намагається заробити на правилі з х2 вейджером, при тому свій прогрес не можна ніде подивитись. Я зробила ставок на мінімум х1 вейджер ( при потрібному х2), і мені сказали що я відвейджерила лише 2% без пояснень. Підтримка відповідає як робот, нічим не допомагає
nice interface
гарний інтерфейс
many games
багато ігор
give a bonus for paid taxes
дають бонус за оплачені податки
no betting history
немає історії ставок
support agent Sonya knows nothing
агент підтримки Соня нічого не знає
no betting history
немає історії ставок
works intermittently
мінливо працює
Safety Index explained
Safety Index of First Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of First Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
