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All42,605Opened921Unresolved5,683Resolved13,461Rejected22,540
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Our verdict Unjustified complaint

Smokace Casino - Player's winnings confiscated due to bonus terms.

Closed Submitted: 21 Apr 2024
Disputed amount: €495,000
Safety Index 9.5 Very high
Our verdict Player stopped responding

Jackpot Jill Casino - Player’s winnings suddenly disappeared.

Closed Submitted: 21 Apr 2024
Disputed amount: A$38,000
Safety Index 7.9 Above average
Our verdict Unjustified complaint

Bullsbet.io Casino - Casino didn't respect player's self-exclusion request.

Closed Submitted: 21 Apr 2024
Disputed amount: C$550
Safety Index 9.1 Very high
Our verdict Player stopped responding

V.Vegas Casino - Player cannot withdraw his winnings.

Closed Submitted: 20 Apr 2024
Disputed amount: €10,000
Safety Index 9.8 Very high
Our verdict Unjustified complaint

V.Vegas Casino - Player’s account has been blocked.

Closed Submitted: 20 Apr 2024
Disputed amount: €10,000
Safety Index 9.8 Very high
Our verdict Other

Joker8 Casino - Player's account verification is delayed.

Closed Submitted: 20 Apr 2024
Disputed amount: C$47,000
Safety Index 7.9 Above average
Our verdict Player stopped responding

Vave Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 20 Apr 2024
Disputed amount: $1,200
Safety Index 7.2 Above average
Our verdict Unjustified complaint

Parimatch Casino IN - Player struggles with withdrawal due to technical issues.

Closed Submitted: 20 Apr 2024
Disputed amount: 25,000 INR
Safety Index 5.8 Below average
Our verdict Unjustified complaint

MyStake Casino - Player's winnings confiscated after self-exclusion.

Closed Submitted: 20 Apr 2024
Disputed amount: €1,650
Safety Index 9.7 Very high
Our verdict Player stopped responding

Betsson Casino MX - Player accuses casino of game manipulation.

Closed Submitted: 20 Apr 2024
Disputed amount: Mex$450
Safety Index 9.1 Very high
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