HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,606Opened921Unresolved5,683Resolved13,461Rejected22,541
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

MyStake Casino - Player's account is under investigation, and the withdrawal is delayed.

Closed Submitted: 09 May 2024
Disputed amount: £2,097
Safety Index 9.7 Very high
Our verdict Unjustified complaint

Bizzo Casino - Player's withdrawal is delayed due to the unfinished verification.

Closed Submitted: 09 May 2024
Disputed amount: €4,062
Safety Index 7.3 Above average
Our verdict Other

Suprabets Casino - Player's account locked preventing withdrawal.

Closed Submitted: 09 May 2024
Disputed amount: 22,292 INR
Safety Index 4.6 Low
Our verdict Player stopped responding

Casino Hermes - Player's withdrawal method abruptly changed.

Closed Submitted: 09 May 2024
Disputed amount: £195
Safety Index 3.5 Low
Our verdict Player stopped responding

CoinGames Casino - Player's winnings confiscated by casino.

Closed Submitted: 09 May 2024
Disputed amount: €80
Safety Index 3.5 Low
Our verdict Other

MyStake Casino - Player's account was blocked and winnings withheld.

Closed Submitted: 09 May 2024
Disputed amount: €2,900
Safety Index 9.7 Very high
Our verdict Player stopped responding

CrownPlay Casino - Player's withdrawal has been delayed.

Closed Submitted: 09 May 2024
Disputed amount: €200
Safety Index 6.9 Above average
Our verdict Player stopped responding

Posido Casino - Player faces withdrawal delay and lack of communication.

Closed Submitted: 08 May 2024
Disputed amount: C$1,900
Safety Index 8.0 High
Our verdict Player stopped responding

Novibet Casino BR - Player's account has been deactivated, and the withdrawal delayed.

Closed Submitted: 08 May 2024
Disputed amount: 14,250 R$
Safety Index 8.0 High
Our verdict Player stopped responding

Skycrown Casino - Player's withdrawal keeps getting canceled.

Closed Submitted: 08 May 2024
Disputed amount: A$500
Safety Index 7.7 Above average
Show more complaints (+10)
Showing 12,551 - 12,560 of 22,541 complaints
1...1,255 1,256 1,257...2,255
Go to pageof 2,255 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.