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All38,044Opened1,010Unresolved4,852Resolved11,935Rejected20,247
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Our verdict Player stopped responding

MyStake Casino - Player's struggle with address verification.

Closed Submitted: 17 Dec 2023
Disputed amount: €50
Safety Index:Very high
Our verdict Unjustified complaint

BetComets Casino - Player's account blocked after successful ID verification.

Closed Submitted: 17 Dec 2023
Disputed amount: $27
Safety Index:Fresh casino
Our verdict Player stopped responding

Wins Royal Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 17 Dec 2023
Disputed amount: $4,937
Safety Index:Low
Our verdict Player stopped responding

CatCasino - Player's deposited funds not appearing in the account.

Closed Submitted: 17 Dec 2023
Disputed amount: €322
Safety Index:Very high
Our verdict Player stopped responding

Puma Casino - Player encounters software and account issues at Puma Casino.

Closed Submitted: 17 Dec 2023
Disputed amount: A$50
Safety Index:Low
Our verdict Unjustified complaint

MyStake Casino - Player's winnings were confiscated due to violations of the casino's T&Cs.

Closed Submitted: 17 Dec 2023
Disputed amount: €165
Safety Index:Very high
Our verdict Unjustified complaint

Zaza Casino - Player's tournament winnings credited to incorrect alias.

Closed Submitted: 16 Dec 2023
Disputed amount: C$6,725
Safety Index:Low
Our verdict Player stopped responding

WinSpirit Casino - Player's winnings have been lost.

Closed Submitted: 16 Dec 2023
Disputed amount: C$140
Safety Index:Very low
Our verdict Other

JokaBet Casino - UK Player's losses due to casino breaching their own Ts&Cs.

Closed Submitted: 16 Dec 2023
Disputed amount: £1,200
Safety Index:High
Our verdict Player stopped responding

SlotsMuse Casino - Player's large withdrawal is subject to delay.

Closed Submitted: 16 Dec 2023
Disputed amount: €30,000
Safety Index:Below average
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