HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,638Opened922Unresolved5,691Resolved13,476Rejected22,549
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

V.Vegas Casino - Player’s withdrawal has been delayed.

Closed Submitted: 18 Jun 2024
Disputed amount: €1,000
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Shuffle Casino - Player’s withdrawal delayed due to pending KYC.

Closed Submitted: 18 Jun 2024
Disputed amount: 4,470 USD₮
Safety Index 4.8 Low
Our verdict Player stopped responding

BookofCasino - Player’s self-exclusion request has been ignored.

Closed Submitted: 18 Jun 2024
Disputed amount: €3,000
Safety Index 2.5 Very low
Our verdict Player stopped responding

KatsuBet Casino - Player’s account has been locked and winnings confiscated.

Closed Submitted: 18 Jun 2024
Disputed amount: C$2,000
Safety Index 9.4 Very high
Our verdict Player stopped responding

PlayUZU Casino MX - Player's deposit has not been credited.

Closed Submitted: 18 Jun 2024
Disputed amount: Mex$288
Safety Index 8.6 High
Our verdict Other

Posh Bingo Casino - Player’s withdrawal request is delayed.

Closed Submitted: 17 Jun 2024
Disputed amount: $262
Safety Index 7.3 Above average
Our verdict Player stopped responding

JokaBet Casino - Player's withdrawal is delayed despite using real money.

Closed Submitted: 17 Jun 2024
Disputed amount: £63
Safety Index 8.5 High
Our verdict Player stopped responding

Bizzo Casino - Player’s winnings have been confiscated.

Closed Submitted: 17 Jun 2024
Disputed amount: A$1,357
Safety Index 7.3 Above average
Our verdict Player stopped responding

Playzilla Casino - Player's withdrawal delayed and account restricted.

Closed Submitted: 17 Jun 2024
Disputed amount: €1,300
Safety Index 8.9 High
Our verdict Player stopped responding

HitNSpin Casino - Player’s withdrawal has been delayed.

Closed Submitted: 17 Jun 2024
Disputed amount: 3,000 zł
Safety Index 9.8 Very high
Show more complaints (+10)
Showing 12,041 - 12,050 of 22,549 complaints
1...1,204 1,205 1,206...2,255
Go to pageof 2,255 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.