HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,208Opened871Unresolved5,397Resolved12,984Rejected21,956
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

1Go Casino - Player's deposit not credited to casino account.

Closed Submitted: 25 Apr 2024
Disputed amount: €20
Safety Index 7.4 Above average
Our verdict Unjustified complaint

Mystino Casino - Player's winnings have been confiscated after ID verification.

Closed Submitted: 24 Apr 2024
Disputed amount: $983
Safety Index 2.9 Very low
Our verdict Player stopped responding

Raging Bull Slots Casino - Player claims that payment has been delayed.

Closed Submitted: 24 Apr 2024
Disputed amount: $500
Safety Index 5.2 Below average
Our verdict Player stopped responding

Bruce Bet Casino - Player experiencing a withdrawal delay.

Closed Submitted: 24 Apr 2024
Disputed amount: €1,410
Safety Index 4.0 Low
Our verdict Other

ZenBetting Casino - Player experiences irregularities during betting and requests investigation.

Closed Submitted: 24 Apr 2024
Disputed amount: €4,900
Safety Index 6.8 Above average
Our verdict Player stopped responding

Sky247 Casino - Player's casino account is blocked.

Closed Submitted: 24 Apr 2024
Disputed amount: 20,000 INR
Safety Index 5.1 Below average
Our verdict Unjustified complaint

Cusco Casino - Player's refund request ignored by casino.

Closed Submitted: 24 Apr 2024
Disputed amount: €580
Safety Index 4.2 Low
Our verdict Unjustified complaint

4raBet Casino - Player’s account blocked due to unverified violations.

Closed Submitted: 24 Apr 2024
Disputed amount: 12,505 INR
Safety Index 8.1 High
Our verdict Player stopped responding

BABU88 Casino - Player's account deactivated, withdrawal impossible.

Closed Submitted: 24 Apr 2024
Disputed amount: ৳72,000
Safety Index 8.9 High
Our verdict Unjustified complaint

Instaspin Casino - Player's winnings are missing due to technical issue.

Closed Submitted: 24 Apr 2024
Disputed amount: €6,000
Safety Index 4.8 Low
Show more complaints (+10)
Showing 11,961 - 11,970 of 21,956 complaints
1...1,196 1,197 1,198...2,196
Go to pageof 2,196 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.