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All38,045Opened1,007Unresolved4,853Resolved11,936Rejected20,249
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Our verdict Unjustified complaint

Freddy Vegas Casino - French player’s account closed, seeking deposit refund.

Closed Submitted: 27 Dec 2023
Disputed amount: €400
Safety Index:Very low
Our verdict Player stopped responding

Superb Casino - Player’s withdrawal has been excessively delayed.

Closed Submitted: 27 Dec 2023
Disputed amount: €100
Safety Index:Very low
Our verdict Player stopped responding

GuruPlay Casino - Player is struggling with an age verification issue.

Closed Submitted: 27 Dec 2023
Disputed amount: ??
Safety Index:Low
Our verdict Unjustified complaint

Palm.Casino - Withdrawal cancelled and account closed due to alleged breach of terms.

Closed Submitted: 27 Dec 2023
Disputed amount: €1,160
Safety Index:Very low
Our verdict Unjustified complaint

Bankonbet Casino - Player's proof of deposit is continually rejected.

Closed Submitted: 27 Dec 2023
Disputed amount: €1,250
Safety Index:Very high
Our verdict Player stopped responding

QuickWin Casino - Player's deposit during self-exclusion is not refunded.

Closed Submitted: 27 Dec 2023
Disputed amount: €400
Safety Index:Very high
Our verdict Unjustified complaint

CasinoVibes - Player seeks refund after registering despite self-exclusion on sister site.

Closed Submitted: 27 Dec 2023
Disputed amount: C$1,290
Safety Index:High
Our verdict Player stopped responding

JokaBet Casino - Player's deposits are not credited to account.

Closed Submitted: 27 Dec 2023
Disputed amount: £50
Safety Index:High
Our verdict Player stopped responding

LuckyBlock Casino - Player's account closed over false self-exclusion claim.

Closed Submitted: 27 Dec 2023
Disputed amount: C$1,000
Safety Index:Low
Our verdict Player stopped responding

1win Casino - Player's withdrawal is delayed and account locked.

Closed Submitted: 26 Dec 2023
Disputed amount: $500,000 COP
Safety Index:High
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