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All40,265Opened916Unresolved5,224Resolved12,655Rejected21,470
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Our verdict Unjustified complaint

BetOnRed Casino - Player requests refund after unsuccessful self-exclusion attempt.

Closed Submitted: 02 Apr 2024
Disputed amount: €400
Safety Index 8.2 High
Our verdict Player stopped responding

Smokace Casino - Player's withdrawals are delayed after payment method issues.

Closed Submitted: 02 Apr 2024
Disputed amount: €65,000
Safety Index 9.4 Very high
Our verdict Player stopped responding

1win Casino - Player struggles to self-exclude.

Closed Submitted: 02 Apr 2024
Disputed amount: $1 ARS
Safety Index 8.4 High
Our verdict Other

Rooli Casino - Player’s account was closed after depositing funds.

Closed Submitted: 02 Apr 2024
Disputed amount: €21
Safety Index 8.0 High
Our verdict Unjustified complaint

JackTop Casino - Player is waiting for a refund after a security issue.

Closed Submitted: 02 Apr 2024
Disputed amount: €460
Safety Index 3.2 Very low
Our verdict Other

Christchurch Casino - Player claims that payment has been delayed.

Closed Submitted: 02 Apr 2024
Disputed amount: NZ$3,000
Safety Index 7.8 Above average
Our verdict Other

Spinanga Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 02 Apr 2024
Disputed amount: €500
Safety Index 8.3 High
Our verdict Unjustified complaint

4raBet Casino - Player's account was blocked due to failed verification.

Closed Submitted: 01 Apr 2024
Disputed amount: 12,970 INR
Safety Index 8.1 High
Our verdict Player stopped responding

Kingmaker Casino - Player's withdrawal is delayed.

Closed Submitted: 01 Apr 2024
Disputed amount: €200
Safety Index 3.6 Low
Our verdict Player stopped responding

The Clubhouse Casino - Player's deposit vanished from account.

Closed Submitted: 01 Apr 2024
Disputed amount: €1,500
Safety Index 5.4 Below average
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