HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,014Opened949Unresolved5,050Resolved12,298Rejected20,717
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Onedun Casino - Player wants a refund after account reopening.

Closed Submitted: 13 May 2024
Disputed amount: €30
Safety Index:High
Our verdict Player stopped responding

PlayStar Casino - Player's account is blocked due to location after making a deposit.

Closed Submitted: 13 May 2024
Disputed amount: $15
Safety Index:High
Our verdict Player stopped responding

WeWin99 Casino - Player disputes casino's claim on credit mixing.

Closed Submitted: 13 May 2024
Disputed amount: A$380
Safety Index:Low
Our verdict Player stopped responding

21Red Casino - Player’s withdrawal is delayed.

Closed Submitted: 12 May 2024
Disputed amount: €400
Safety Index:Below average
Our verdict Other

Scarlett Casino - Player faces undetermined wagering requirement blocking withdrawal.

Closed Submitted: 12 May 2024
Disputed amount: A$500
Safety Index:Below average
Our verdict Player stopped responding

Betbarter Casino - Player's account has been blocked.

Closed Submitted: 12 May 2024
Disputed amount: 9,700 INR
Safety Index:High
Our verdict Player stopped responding

GrandWin Casino - Player is dealing with delayed payout and unable to set limits.

Closed Submitted: 12 May 2024
Disputed amount: €13,000
Safety Index:Above average
Our verdict Player stopped responding

Neospin Casino - Player’s withdrawal has been delayed.

Closed Submitted: 12 May 2024
Disputed amount: 200 USD₮
Safety Index:Above average
Our verdict Unjustified complaint

Space Casino UK - Account closed due to mistaken withdrawal to expired card.

Closed Submitted: 12 May 2024
Disputed amount: £1
Safety Index:Low
Our verdict Other

Miki Casino - Player's withdrawal blocked due to additional betting demand.

Closed Submitted: 12 May 2024
Disputed amount: $14,075
Safety Index:Low
Show more complaints (+10)
Showing 10,681 - 10,690 of 20,717 complaints
1...1,068 1,069 1,070...2,072
Go to pageof 2,072 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.