HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,222Opened1,044Unresolved4,890Resolved11,968Rejected20,320
Active filters: Casino:
Clear all filters
Sort
Our verdict Insufficient evidence from player

Whale.io Casino - Player is unable to claim cashback from casino.

Closed Submitted: 05 Jul 2025
Disputed amount: $22
Safety Index:Above average
Our verdict Player stopped responding

Winna Casino - Player’s withdrawal is delayed.

Closed Submitted: 05 Jul 2025
Disputed amount: 1,000 USD₮
Safety Index:High
Our verdict Insufficient evidence from casino

Gamblits Casino - Player's winnings have been confiscated.

Unresolved Submitted: 05 Jul 2025
Black points: 250
Disputed amount: €360
Safety Index:Below average
Our verdict Case closed

NV Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 04 Jul 2025
Disputed amount: 19,900 zł
Safety Index:High
Our verdict Uncertain case

1win Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 04 Jul 2025
Black points: 254
Disputed amount: 1,400,000 ₩
Safety Index:High
Our verdict Player stopped responding

Betovo Casino - Player’s withdrawal has been delayed.

Closed Submitted: 04 Jul 2025
Disputed amount: €1,100
Safety Index:High
Our verdict Player stopped responding

Trickz Casino - Player faces delayed withdrawal due to limits.

Closed Submitted: 04 Jul 2025
Disputed amount: €2,000
Safety Index:Very high
Our verdict Case closed

BOOMERANG BET Casino - Player faces blocked withdrawals and repeated verification requests.

Resolved Submitted: 04 Jul 2025
Disputed amount: 16,810 kr
Safety Index:High
Our verdict Player stopped responding

DOXXbet Casino - Player’s account balance is missing.

Closed Submitted: 04 Jul 2025
Disputed amount: €200
Safety Index:High
Our verdict Player stopped responding

Gamblezen Casino - Player’s withdrawal requests are heavily delayed.

Closed Submitted: 04 Jul 2025
Disputed amount: €1,500
Safety Index:Very high
Show more complaints (+10)
Showing 9,731 - 9,740 of 38,222 complaints
1...973 974 975...3,823
Go to pageof 3,823 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.