HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,833Opened901Unresolved5,732Resolved13,573Rejected22,627
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Betandplay Casino - Player's account has been closed without reason.

Closed Submitted: 14 Dec 2025
Disputed amount: €1,000
Safety Index 6.8 Above average
Our verdict Player stopped responding

MrWest Casino - Player’s account verification is delayed.

Closed Submitted: 14 Dec 2025
Disputed amount: €250
Safety Index 6.4 Below average
Our verdict No reaction policy

Aladdins Gold Casino - Player faces delayed withdrawal request.

Unresolved Submitted: 14 Dec 2025
Black points: 254
Disputed amount: €1,200
Safety Index 0.7 Very low
Our verdict Unjustified complaint

Bitfortune Casino - Player’s deposit has been confiscated after bonus cancellation.

Closed Submitted: 14 Dec 2025
Disputed amount: $975
Safety Index 7.3 Fresh casino
Our verdict Case closed

888 Casino - Player's account has been closed after deposit.

Resolved Submitted: 14 Dec 2025
Disputed amount: $100
Safety Index 7.4 Above average
Our verdict Against fair gambling

Coincasino.pro - Player’s account is closed and balance confiscated.

Unresolved Submitted: 13 Dec 2025
Black points: 1,820,622
Disputed amount: Ξ1,178
Safety Index 0.0 Very low
Our verdict Case closed

Millioner Casino - Player’s account closure request is delayed.

Resolved Submitted: 13 Dec 2025
Disputed amount: €100
Safety Index 5.5 Below average
Our verdict Case closed

Olympia Casino - Player's deposit is reported as failed.

Resolved Submitted: 13 Dec 2025
Disputed amount: €300
Safety Index 7.7 Above average
Our verdict Player stopped responding

FatPirate Casino - Player's account is causing anxiety due to lack of communication.

Closed Submitted: 13 Dec 2025
Disputed amount: £487
Safety Index 4.9 Low
Our verdict Case closed

Dudespin Casino - Player’s account closure request is being ignored.

Resolved Submitted: 13 Dec 2025
Disputed amount: €2,950
Safety Index 6.7 Above average
Show more complaints (+10)
Showing 9,231 - 9,240 of 42,833 complaints
1...923 924 925...4,284
Go to pageof 4,284 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.