HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,578Opened960Unresolved5,145Resolved12,451Rejected21,022
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Goldbet Casino - Player’s account is closed and funds are confiscated.

Unresolved Submitted: 09 May 2026
Black points: 42
Disputed amount: 1,316 lei
Safety Index 4.3 Low
Current status Waiting for Casino Guru to reply 5d 7h 2m 18s

Spinfellas Casino - Player faces delayed withdrawal limitations.

Opened Submitted: 09 May 2026
Safety Index 6.0 Below average
Current status Waiting for Casino Guru to reply 3d 15h 23m 0s

Leon Casino - Player's withdrawals are delayed and unresolved.

Opened Submitted: 09 May 2026
Safety Index 1.1 Very low
Our verdict Player stopped responding

Pledoo Casino - Player’s account has been reopened after self-exclusion.

Closed Submitted: 09 May 2026
Disputed amount: €1,000
Safety Index 8.8 High
Current status Waiting for player to reply 3d 5h 19m 27s

Amigo Slots Casino - Player’s withdrawal is delayed after winning.

Opened Submitted: 09 May 2026
Safety Index 9.5 Very high
Our verdict Player stopped responding

BigBoost Casino - Player’s deposits have not been credited.

Closed Submitted: 09 May 2026
Disputed amount: 1,050 kr
Safety Index 6.8 Above average
Our verdict Case closed

Lucky7even Casino - Player requests closure and refund after account remains active.

Resolved Submitted: 09 May 2026
Disputed amount: €490
Safety Index 8.9 High
Our verdict Case closed

Mafia Casino - Player's account has been reopened despite self-exclusion.

Resolved Submitted: 09 May 2026
Disputed amount: €3,450
Safety Index 8.0 High
Our verdict Unjustified complaint

Powbet Casino - Player’s tournament winnings remain unpaid.

Closed Submitted: 09 May 2026
Disputed amount: €400
Safety Index 9.2 Very high
Our verdict Player stopped responding

Goldbet Casino - Player's withdrawal is delayed due to KYC rejection.

Closed Submitted: 09 May 2026
Disputed amount: €2,000
Safety Index 4.3 Low
Show more complaints (+10)
Showing 911 - 920 of 39,578 complaints
1...91 92 93...3,958
Go to pageof 3,958 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.