HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,429Opened947Unresolved5,234Resolved12,701Rejected21,547
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

LuckyBlock Casino - Player's withdrawals are delayed and account is unresponsive.

Closed Submitted: 14 Nov 2025
Disputed amount: A$217
Safety Index 4.4 Low
Our verdict Player stopped responding

MyStake Casino - Player's deposit is delayed.

Closed Submitted: 14 Nov 2025
Disputed amount: $10,000 ARS
Safety Index 9.7 Very high
Our verdict Case closed

Woopwin Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 14 Nov 2025
Disputed amount: €1,000
Safety Index 6.0 Below average
Our verdict No reaction policy

Betsio Casino - Player's account has been closed.

Unresolved Submitted: 14 Nov 2025
Black points: 155
Disputed amount: €603
Safety Index 3.0 Very low
Our verdict Case closed

Betmaster Casino MX - Player’s winnings haven’t been received yet.

Resolved Submitted: 14 Nov 2025
Disputed amount: Mex$51,000
Safety Index 9.3 Very high
Our verdict No reaction policy

Mad Casino - Player's account is closed and winnings are confiscated.

Unresolved Submitted: 14 Nov 2025
Black points: 154
Disputed amount: €595
Safety Index 1.7 Very low
Our verdict No reaction policy

Slots Hammer Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 14 Nov 2025
Black points: 215
Disputed amount: €1,880
Safety Index 5.1 Below average
Our verdict Other

Winna Casino - Player’s bonus request has been denied.

Closed Submitted: 14 Nov 2025
Disputed amount: $1,000
Safety Index 9.3 Very high
Our verdict Player stopped responding

Beep Beep Casino - Player’s withdrawal is delayed and account access is restricted.

Closed Submitted: 14 Nov 2025
Disputed amount: €680
Safety Index 8.8 High
Our verdict Insufficient evidence from casino

PlaceBet.io Casino - Player's account has been closed and winnings confiscated.

Unresolved Submitted: 14 Nov 2025
Black points: 2,674
Disputed amount: €2,300
Safety Index 3.7 Low
Show more complaints (+10)
Showing 7,161 - 7,170 of 40,429 complaints
1...716 717 718...4,043
Go to pageof 4,043 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.