The player from Oklahoma attempts to withdraw his funds, but they are repeatedly added back to his account. Eventually, the casino cancels his account and removes the funds entirely.
Dime Sweeps Casino - Player’s account has been closed and winnings confiscated.
Opened
Current status
Waiting for Casino Guru to reply
3d 10h 24m 17s
Dime Sweeps Casino
Safety Index:Below averageCase summary
Discussion
Public
Public
1 week ago
- I tried withdrawaling my money like I had days before and they just kept adding it back to my account and then they canceled my account out completely and removed the money off my account
Public
Public
6 days ago
Important notice:
Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.
We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.
If anything seems suspicious, contact us directly.
Stay safe.
Public
Public
6 days ago
Dear Whymeforlife,
Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Could you please advise which games you focused on - slots, live casino, etc.?
- Did you pass the verification before you lost access to the account?
- Did you accumulate your winnings with or without an active bonus?
I hope we will be able to help you resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
