HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,266Opened785Unresolved5,628Resolved13,366Rejected22,487
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Kassu Casino - Player’s winnings have been voided.

Closed Submitted: 25 Jul 2020
Disputed amount: £1,100
Safety Index 7.0 Above average
Our verdict Case closed

BronzeCasino - Player’s struggling to withdraw her winnings.

Resolved Submitted: 25 Jul 2020
Disputed amount: £100
Safety Index 3.6 Low
Our verdict Other

Golden Pokies Casino - Player wishes to unsubscribe from the casino.

Closed Submitted: 24 Jul 2020
Disputed amount: ??
Safety Index 2.9 Very low
Our verdict Player stopped responding

Gale & Martin Casino - Player complains about attempted unauthorized deposit.

Closed Submitted: 24 Jul 2020
Disputed amount: £1,834.69
Safety Index 7.0 Above average
Our verdict Case closed

Spin Million Casino - Player’s struggling to complete account verification.

Resolved Submitted: 24 Jul 2020
Disputed amount: €1,500
Safety Index 2.8 Very low
Our verdict Player stopped responding

Enzo Casino - Player’s attempt to close his account has been overlooked.

Closed Submitted: 24 Jul 2020
Disputed amount: ??
Safety Index 4.5 Low
Our verdict Against fair gambling

Mr. James Casino - Player’s winnings have been reduced to x10 of the last deposit.

Unresolved Submitted: 24 Jul 2020
Black points: 2,331
Disputed amount: €2,500
Safety Index 3.1 Very low
Our verdict Unjustified complaint

Casino Super Slots - Player’s bonus has not been activated.

Closed Submitted: 24 Jul 2020
Disputed amount: $26
Safety Index 5.8 Below average
Our verdict Player stopped responding

Crazy Casino - Player complains that she didn’t win anything.

Closed Submitted: 24 Jul 2020
Disputed amount: £700
Safety Index 5.8 Below average
Our verdict Case closed

Slot10 Casino - Player’s attempts to close her account have been overlooked.

Resolved Submitted: 24 Jul 2020
Disputed amount: ??
Safety Index 3.1 Very low
Show more complaints (+10)
Showing 40,931 - 40,940 of 42,266 complaints
1...4,093 4,094 4,095...4,227
Go to pageof 4,227 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.