Pokiez Casino Review

Show company details

Payment methods

Show all (19)

Withdrawal limits

Not Limited for AUD

Owner SpeQta Media N.V.

Established 2020

Estimated annual revenues

> $1,000,000

Licensing Authorities

Casino operates without an official license!

OverviewBonusesUser reviews2Safety Index explainedDiscussion7Payment methods19

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

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Pokiez Casino Review

When reviewing and assessing Pokiez Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Pokiez Casino scored a Below average Safety Index of 5.6, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Keep reading our Pokiez Casino review to learn more about this casino and decide whether it is a good choice for you.

Safety Index – Pokiez Casino fairness and safety

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Pokiez Casino review, we extensively examined and analyzed the Terms and Conditions of Pokiez Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.

Considering our estimates and the factual data we have collected, Pokiez Casino appears to be a average-sized online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we are aware, no relevant casino blacklists mention Pokiez Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

In our comprehensive review of all relevant aspects, Pokiez Casino has attained a Below average Safety Index of 5.6. This casino is not a good fit for players in search of an online casino that is committed to fairness.

Terms and Conditions of Pokiez Casino evaluated

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Pokiez Casino to be unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Pokiez Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 777 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Pokiez Casino user feedback and reviews evaluated

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 2 player reviews so far.. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company data

Pokiez Casino is owned by SpeQta Media N.V. and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.

As far as we know, Pokiez Casino does not hold any official gambling license.

Payment methods, win and withdrawal limits

Pokiez Casino supports 19 payment options. This includes: VISA, Mastercard, Neosurf, Bitcoin (BTC), Bank transfer, Dai (DAI), Tron (TRX), USD Coin (USDC), STASIS, Exeedme (XED), Revolut, Ethereum (ETH), Bitcoin Cash (BCH), Dogecoin (XDG), Litecoin (LTC), Mixin, Augur, Tether (USDT), Cardano (ADA).

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits	Win limits
Unlimited in AUD	No win limit
Unlimited in NZD

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Pokiez Casino in the table below.

Language	Website	Customer support	Live chat
English

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Pokiez Casino, managing your account, withdrawals, or other matters. Pokiez Casino has an average customer support, judging by the results of our testing.

Casino games and slots available at Pokiez Casino

Pokiez Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Scratch cards, Other card games.

Casino games from 14 game providers are offered. This includes Apricot (Microgaming), IGT, Betsoft Gaming, Playson, iSoftBet, Wazdan, Booming Games, Tom Horn, Booongo (BNG), CT Gaming, Reevo, Gamevy, Apollo Games, PGsoft (Pocket Games Soft).

Pokiez Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 3 bonuses from Pokiez Casino, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on Pokiez Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (19)

Withdrawal limits

Not Limited for AUD

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

No craps

No keno

Scratch cards

No eSports betting

No crash games

Language options

English website

English customer support

English live chat

Game providers
Show all (14)
Game providers (14)

CASINO SCREENSHOTS

Positives

Good selection of games
Unlimited withdrawal ($5000 per transaction)
Deposits by cryptocurrencies are accepted
Live dealer games are available

Negatives

No responsible gambling tools
Minimum withdrawal amount is $200
The casino only accepts players from a few countries
No live chat

Interesting facts

For Crypto, each deposit will require a minimum of 2x turnover of the full amount in order to be available for withdrawal.
Small casino targeting Australia

Author & Guarantor: Kubo Mulder Last updated: 05 May 2024 Anything incorrect or missing? Let me know

Pokiez Casino bonuses

Browse all bonuses offered by Pokiez Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Pokiez Casino

This is a place to share experience with Pokiez Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 2 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

We want players to understand gambling.

eddieskelic

Novice

Australia

• 1 year ago

Long story in bullet point
- created an account played for few weeks and then stopped online gambling, asked support to completely delete my account via email.
- several weeks later came back but couldn’t log in anymore so created new account same mobile , address , bank cards different email and password
- used bonus two to three times as didn’t like play thru
- pumped in 8k approx without bonus and got on a streak building to nearly $150k
- got asked from documents Team for pics of me, me holding my cards, bank statements , proof of address and just about proof of taking a daily sh…

- I request withdrawal of allowed limit only to be sent back to my account every 2-3 weeks

- documents then sent me to a lawyer to verify my documents and put a stamp on it which I paid $250 for and sent to Pokiez

- they then apparently verified me and moved over to payments team

- half way into a bonus on Lions Gems at $100 a spin absolutely ripping the casino the game stops and I get kicked out and my account blocked

- I email them and they said their compliance team found that I had two accounts with them and that breaks their terms as you can only hold one

- I sent them evidence of emails asking for account to be closed and they said nothing can be done those are the rules

- as a good deed gesture they put a balance of my deposits of about $8k into that old account the pricks never closed and had to help me reset email and password for it

- in shock and just no hope I would get anything as old account the put funds into would have to go thru all the verification drama I played the balance down not knowing that there is a site like this to help

- the only thing I could find is that Pokiez was unlicensed and blocked by Aus governing body.

Feel completely fucked over by casino and knowing more about them as I do now and realising they are a small casino good luck if you win anything big like six figures and you want it cashed (even broken down into the $5k per transaction limits) they will run you thru the mud hoping you cancel and keep spinning. AVOID!!!

Liked the games offered

Payout is impossible
Integrity lacking
Verification Process will drive you insane
Support is useless
No license so no care
Selection of games small

Jenny

Unregistered user

Australia

• 3 years ago

This casino will endeavour to retain any winnings for as long as possible. Dreadful lies and even worse Customer service, including cutting you off in chat and ignoring you.
Over a month now but I'll be back constantly.
Worst casino online.

No positives at all..just anger from lies..Told 5 times money Sent.. still no money

Won't pay money owed even with evidence of win and confirmation

Safety Index of Pokiez Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Pokiez Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.6/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

Average value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Unfair terms and conditions

This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

Operates without a license

Complaints about Pokiez Casino and related casinos (16)

16All0Opened1Not solved3Solved12Rejected

Complaints directly about Pokiez Casino

Unjustified complaint

Disputed amount: A$20,000

Player's winnings have been confiscated.

The player from Australia had deposited $110 and accumulated winnings of approximately $20,000, including a grand jackpot of $7,600. After requesting withdrawals, the casino claimed that they were canceled due to a breach of terms regarding betting limits with active bonuses. The player disputed this, asserting that the casino had altered his betting amounts, which he believed was unjustified. The Complaints Team reviewed the player's betting history and confirmed that he had consistently exceeded the maximum bet limit, leading to the conclusion that the casino acted within its rights to confiscate the balance. Consequently, the team was unable to assist further in this matter.

Read moreRead less

Submitted: 01 Nov 2024

Resolved Our verdict

Case closed

Disputed amount: A$2,700

Player’s withdrawal has been delayed.

The player from Australia requested a withdrawal prior to submitting this complaint. After lengthy communication with the casino, his winnings were successfully paid out.

Submitted: 06 Feb 2023

Player stopped responding

Disputed amount: A$145,000

The player's winnings never arrived.

The player's winnings never arrived for unknown reason. The complaint was closed as the player stopped responding.

Submitted: 24 Jan 2023

Resolved Our verdict

Case closed

Disputed amount: A$2,190

Player’s withdrawal has been delayed.

The player from Australia has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions. The player later reopened this complaint and confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

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Submitted: 13 Jan 2023

Resolved Our verdict

Case closed

Disputed amount: A$5,000

The player struggles to withdraw his winnings.

The player had struggled to withdraw his winnings due to a withdrawal limit. The player got paid and the complaint was closed as "resolved".

Submitted: 29 Aug 2022

Other

Disputed amount: A$3,000

Player's dissatisfied with the customer service.

The player from Australia is dissatisfied with the customer service because they asked him to provide additional documents. Unfortunately, the player lost his winnings before we could help, therefore, we were forced to reject this complaint.

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Submitted: 27 Jun 2022

Unresolved Our verdict

No reaction, passive regulator

Black points: 777

Disputed amount: A$15,000

Jackpot winnings cancelled due to alleged max bet breach.

The player 'jesta82' from Australia deposited $50, received 10 free spins on Book of Sheba, and won 15c from those spins. The player exited this game to play other games, and after a couple of hours moved to another game - Buddha Fortune. This time, they won the Grand Jackpot of $10,000, and about 15 minutes later, won another Grand Jackpot of $10,000, making it a total of $20,000 worth of winnings. Also, before this, they had won $1,700 following a deposit and a real money play. The player submitted a withdrawal of $15,000, however, they received an email from the support about breaching conditions of the bonus regarding free spins max bet. The player was supposed to place a max bet of 3c, but the absolute minimum bet possible in Book of Sheba was 10c. Although the player had played and won in different games, the casino insisted upon this particular max bet breach and did forfeit the winnings of the player. There was no reaction from the casino and the complaint was closed as Unresolved.

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Read more on: thepogg.com Submitted: 8/2020

Insufficient evidence from player

Disputed amount: A$17,000

Player’s bonus winnings have been voided.

The player from Australia has been accused of breaching bonus terms by placing bets greater than the allowed ones. We’ve rejected this complaint in our system due to a lack of evidence.

Submitted: 05 Jan 2022

Player stopped responding

Disputed amount: A$3,000

Player’s bonus winnings have been voided.

The player from Australia has been accused of breaching bonus terms by placing single bets greater than the allowed ones. We rejected the complaint because the player didn't respond to our messages and questions.

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Submitted: 31 Jan 2021