SCR99 Casino ID - Player is experiencing an undefined problem.

Saya ingin melaporkan atas tindakan pelayanan yang kurang baik.

Saya sudah hampir satu tahun main di situs anda dan sudah banyk juga member yang saya rekomendasikan saya cuma minta hak saya tapi kok di anggap seperti si tukang minta minta .

Padahal yg saya lakukan itu cuma minta apa yg sudah tertulis di promosi website , inikah balasan buat orang yang merekomendasikan situs anda.

Bahkan sampai id saya di tandai saldo yg diberikan berjalan tanpa ada kemenangan

Translation:

"I want to report a bad service action. I have been playing on your site for almost a year and I have recommended a lot of members that I only asked for my rights but how come they are considered like a beggar ask. Even though all I did was ask what was written on the website promotion, is this a reply to people who recommend your site. Even when my ID is marked the balance given is running without a win."

Dear Rasta999,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Rasta999,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.