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Case closed Our verdict

Unjustified complaint

Disputed amount: £600

24M Casino - Player requests her deposits to be refunded.

24M Casino
Safety Index:Very low Submitted: 18 Aug 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €38

JackpotCity Casino IT - Player is struggling to withdraw her winnings due to unfinished KYC verification.

JackpotCity Casino IT
Safety Index:High Submitted: 18 Aug 2020
Resolved Our verdict

Case closed

Disputed amount: A$1,000

Joka Room Casino - Player is struggling to receive her winnings due to unfinished KYC verification.

Joka Room Casino
Safety Index:Very low Submitted: 18 Aug 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €5,034

Casino765 - Player’s withdrawal has been delayed.

Casino765
Safety Index:Low Submitted: 18 Aug 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €15

Snai Casino - Player’s experiencing difficulties redeeming Registration bonus.

Snai Casino
Safety Index:Above average Submitted: 18 Aug 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 238
Disputed amount: €4,000

Ares Casino - Player’s account has been blocked and winnings confiscated.

Ares Casino
Safety Index:Very low Submitted: 18 Aug 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 180
Disputed amount: A$1,800

Pokie Mate Casino - Player’s bonus winnings have been cancelled.

Pokie Mate Casino
Safety Index:Low Submitted: 18 Aug 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €2,000

Lucky Days Casino - Player complains that he didn’t win anything.

Lucky Days Casino
Safety Index:High Submitted: 18 Aug 2020
Case closed Our verdict

Other

Disputed amount: €1,100

Mr Bet Casino - Player’s account has been blocked.

Mr Bet Casino
Safety Index:High Submitted: 18 Aug 2020
Case closed Our verdict

Player stopped responding

Disputed amount: £300

Daisy Slots Casino - Player is struggling to receive her winnings due to unfinished KYC verification.

Daisy Slots Casino
Safety Index:High Submitted: 18 Aug 2020
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