HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,420Opened860Unresolved5,829Resolved13,776Rejected22,955
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

AllReels Casino - Player’s attempt to self-exclude himself has been overlooked.

Closed Submitted: 17 Feb 2021
Disputed amount: €140
Safety Index 8.2 High
Our verdict No reaction

Casino Astral - Player’s withdrawal has been delayed.

Unresolved Submitted: 16 Feb 2021
Black points: 187
Disputed amount: €550
Safety Index 5.6 Below average
Our verdict Player stopped responding

Löwen Play Casino - Player’s withdrawal has been rejected.

Closed Submitted: 16 Feb 2021
Disputed amount: €2,000
Safety Index 9.7 Very high
Our verdict Other

Hyperino Casino - Player’s account has been disabled.

Closed Submitted: 16 Feb 2021
Disputed amount: €1,950
Safety Index 9.0 Very high
Our verdict Case closed

EagleBet Casino - Player’s struggling to complete the account verification.

Resolved Submitted: 16 Feb 2021
Disputed amount: €240
Safety Index 6.0 Below average
Our verdict Player stopped responding

Loyal Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 16 Feb 2021
Disputed amount: €50
Safety Index 9.8 Very high
Our verdict No reaction policy

24M Casino - Player’s attempts to self-exclude himself have been overlooked.

Unresolved Submitted: 15 Feb 2021
Black points: 228
Disputed amount: €1,000
Safety Index 1.8 Very low
Our verdict Player stopped responding

Joka Room Casino - Player is enquiring about casino accessibility.

Closed Submitted: 15 Feb 2021
Disputed amount: A$2,500
Safety Index 2.3 Very low
Our verdict Case closed

Spin Madness Casino - Player complains about an unauthorized deposit.

Resolved Submitted: 14 Feb 2021
Disputed amount: 24.44 CHF
Safety Index 2.0 Very low
Our verdict Other

Bet2U Casino - Player’s bonus winnings have been confiscated and account blocked.

Closed Submitted: 14 Feb 2021
Disputed amount: €1,068
Safety Index 1.6 Very low
Show more complaints (+10)
Showing 40,831 - 40,840 of 43,420 complaints
1...4,083 4,084 4,085...4,342
Go to pageof 4,342 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.