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OverviewBonusesUser reviews12Safety Index explainedDiscussion3Payment methods9
Löwen Play Casino Review
In this review of Löwen Play Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Löwen Play Casino scored a Very high Safety Index of 9.7, which places it among the safest and fairest online casinos on the internet. Continue reading our Löwen Play Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Is Löwen Play Casino fair and safe? Safety Index explained
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Löwen Play Casino, we have looked closely into the Terms and Conditions of Löwen Play Casino and reviewed them. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Considering our estimates and the factual data we have collected, Löwen Play Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
To our knowledge, Löwen Play Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, Löwen Play Casino has scored a Safety Index of 9.7, representing a Very high value. This casino is an excellent option for most players who are in search of an online casino that is committed to fairness.
T&Cs of Löwen Play Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Löwen Play Casino during our review.
Löwen Play Casino player complaints
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 200 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Löwen Play Casino user reviews and feedback
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 12 player reviews of Löwen Play Casino so far. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Company information and licenses of Löwen Play Casino
Löwen Play Casino is in the ownership of Löwen Play digital GmbH and has an annual revenue estimate greater than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Löwen Play Casino holds a gambling license in Germany issued by Gemeinsame Glücksspielbehörde der Länder.
Note: Löwen Play Casino is linked to land-based casinos and betting establishments. The online casino website would have a lower Safety Index on its own, but it has been increased slightly due to the presence of physical venues and the credibility they lend to the online casino.
Withdrawal limits, win limits, and payment method options
Löwen Play Casino supports 9 payment methods. This includes: PaysafeCard, Mastercard, VISA, PayPal, Trustly Pay, Bank transfer, TinkBit, Klarna, Google Pay.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at Löwen Play Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
German
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Löwen Play Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Löwen Play Casino as good.
Löwen Play Casino casino games and slots
Löwen Play Casino gives players an option to play these types of games: Slots, Jackpot games.
The casino's game library includes titles from 12 providers. This includes Merkur Gaming, Play'n GO, Blueprint Gaming, Pragmatic Play, Amatic, Booming Games, Greentube, Apparat Gaming, G Games, LionLine, Gamomat, Hölle games.
Löwen Play Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from Löwen Play Casino, which is listed in the 'Bonuses' section of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to Löwen Play Casino bonuses.
Browse all bonuses offered by Löwen Play Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(12)
User reviews of Löwen Play Casino
This is a place to share experience with Löwen Play Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
My experience with the game is good. The problem comes when you want to withdraw any winnings you've legally earned. That's where the ordeal begins: my withdrawal requests have been canceled several times. Their argument? They ask for my security, all the documentation. And to deposit money and play? Well, nothing, just my ID. Where does this concern for my security lie? Guess for yourself. I went over six months without playing with a zero casino balance. I never made a single withdrawal. When I started playing again, I deposited money into a new bank account that I legally verified with a valid certificate from my bank, and they accepted it without any problems. The problem is that after playing and winning something from those new deposits, I requested a withdrawal and...ta-da! They asked me to verify an old card that I'd never used again and that was canceled last year. It's therefore destroyed and unrecoverable. Otherwise, there's NO withdrawal. Nice, right? They inundate you with emails telling you it's for my safety and blah, blah, blah... but it's a tactic to bore you into giving up on cashing out. On other platforms, it's very easy to update payment systems, and they only verify the current ones that are active and have been used for gambling... but not here. Therefore, a 0 for this casino, where I have already permanently closed my account. Don't let them fool you with withdrawals; they'll do everything they can to make you tire of requesting them... but always for your safety. Amen! PS: I was never able to withdraw my money. I spent it all gambling before closing the account.
Mi experiencia en el juego bien. El problema viene cuando quieres retirar alguna ganacia conseguida lícitamente. Ahí empieza el calvario: me han cancelado varias veces mis solicitudes de retirada. Sus argumentos? Por mi seguridad me piden el oro y el moro de documentación. Y para ingresar dinero y jugar? Pues nada, sólo el DNI. Donde está esa preocupación por mi seguridad? Adivinar vosotros mismos. Estuve más de 6 meses sin jugar con el saldo del casino a 0. Nunca hize retirada alguna. Al volver a jugar deposito dinero con una nueva cuenta bancaria que verifiqué legalmente con un certificado válido de mi banco y que aceptaron sin problemas. La cuestión es que después de jugar y ganar algo generado con esos nuevos depósitos solicito una retirada y....tachán! me piden que verifique una tarjeta antigua que no he utilizado nunca más y que se canceló el año pasado, con lo cual está destruida y es irrecuperable, sino NO hay retirada. Bonito verdad? Te inundan de correos electrónicos diciendote que es por mi seguridad y bla, bla, bla..pero es una táctica para que te aburras y desistas de cobrar el dinero. En otras plataformas es muy fácil actualizar los sistemas de pago y solo verifican los actuales que estan en activo y se han usado para jugar...pero aquí no. Por tanto, un 0 para este casino, del cual ya he cerrado para siempre mi cuenta. No dejéis que os tomen el pelo con las retiradas, haran cuanto puedan para que os canséis de solicitarlas...eso sí, siempre por vuestra seguridad. Amén! P.D: Nunca pude retirar mi dinero. Lo gasté todo jugando antes de cerrar la cuenta.
I have won a prize of 700 euros through patience and luck.
he conseguido a base paciencia y suerte un premio de 700 euros
A thousand obstacles to making withdrawals, they ask for absurd and obsolete documentation that is impossible to provide.
Mil obstáculos para hacer retiradas, piden documentación absurda y obsoleta imposible de aportar
I think Löwenplay is bad. I have deposited there often and never received a small payout. It's a matter of taste, but I don't like it. The site lags, the slots are stuck and most of the time they don't give out free spins and when they do give them out, it's when the balance is down to 90 percent, usually only winnings in the cent range. The wagering requirements are too high, especially when you get no deposit offers. 60x is too much. I'll stay away from them.
Ich finde löwenplay schlimm ich habe dort oft eingezahlt nie eine kleine Auszahlung erhalten das ist Geschmackssache aber mir gefällt das nicht die Seite laggt die Slots haken und meistens gibt er keine free spins und wen mit er sie gibt dann wenn die Balance auf 90 Prozent runtergespielt ist meistens dan auch nur gewinne im Cent Bereich die wager anforderungen sind zu hoch vor allem wen man No deposit angebote bekommt 60x ist zu viel ich lasse die finger davon
Merkur Slots Novomatic
Merkur Slots novomatic
Wager requirements on no deposit site lags for me no matter if mobile or PC old baking page layout
Wager Anforderungen bei No deposit Seite laggt bei mir egal ob Handy oder PC alt backen Seiten Layout
Been playing here for a while, and I like that my winnings actually get paid out quickly. No shady delays or excuses. But if you take a bonus, be prepared to grind like crazy to clear it. If they made bonuses more fair, this place would be perfect.
I appreciate having access to customer support around the clock—it’s really helpful for late-night players like me. That said, not all agents provide the same level of assistance, which makes the experience hit-or-miss sometimes.
Very satisfied with this casino! The bonuses are great, and the games are high quality. My withdrawal was processed in less than 24 hours—amazing service!
A casino where you only deposit money over the course of months but don't make any profit at all. Yes, playing is a matter of luck. But this is a complete disaster at Löwenplay. The selection of games is large and good. But that's about it.
Ein Casino wo man nur Einzahlt über Monate aber überhaupt keinen Gewinn erzielt. Ja spielen ist Glückssache. Aber das ist die reinste Katastrophe bei Löwenplay. Spielauswahl ist groß und Gut. Das wars aber auch schon.
Today I decided to register with Lowen Play to appear here in the first place... Well, my experience so far is disastrous! I decided to do the live verification thinking it would be faster, but nothing like that, it has been in review for more than 12 hours… In any case, it allowed me to make up to €150 in deposit, which disappeared without giving even a few sad free spins in several slots that I tried... That made me seriously consider whether it is a casino where the minimum payments stipulated by law are met, although There is always the possibility that it was bad luck... We don't even talk about the design of the casino... Super poorly optimized, it looks like a design from the last decade... I have the iPhone 14 Pro, it is a high-end device, even so while playing it got very hot and I noticed that the slots and the website were stuck (not It hasn't happened to me in any of the casinos I play). In short, I do not understand its position in the ranking, honestly my first impression does not deserve it.
Hoy decidí registrarme en Lowen Play por figurar aquí en primer lugar… Pues mi experiencia hasta el momento es nefasta! Decidí hacer la verificación en directo pensando que sería más rápido, pero nada de eso, lleva más de 12 horas en revisión… De todos modos me permitía realizar hasta 150€ en depósito, los cuales se esfumaron sin dar ni unos tristes giros gratis en varias slot que probé… Eso me hizo plantearme seriamente si es un casino donde se cumpla el mínimo de pagos estipulado por ley, aunque siempre cabe la posibilidad que haya sido mala suerte… Del diseño del casino ni hablamos… Súper mal optimizado, parece un diseño de la década pasada… Tengo el iPhone 14 Pro, es un dispositivo de gama alta, aún así jugando se calentó muchísimo y notaba que las slots y la web se trababan (no me ha pasado en ninguno de todos los casinos que juego). En definitiva, no entiendo su posición en el ranking, sinceramente mi primera impresión no lo merece.
Lots of variety of slots
Mucha variedad de slots
They take time to verify
Tardan en verificar
90s web design
Diseño web de los 90
Optimization is null, it fails continuously
La optimización es nula, falla continuamente
Tough machines, they don't pay even if you point a gun at them
Máquinas duras, no pagan ni apuntándoles con pistola
Bad experience. The website was constantly crashing and it was impossible to play any slot more than 2 or 3 games in a row. My mobile phone is high end, I was playing at home using my Wifi. I checked my connection and in any other online casino everything worked perfectly. They do not have 24-hour service and consequently I had to leave when I had a lot of money in the game. When I received a response, their comments "suggested" that the problem was not theirs, which is false. Logically, I decided to definitively abandon my participation in this online casino. It's one of the worst experiences I've ever had as a gamer. Greetings
Experiencia nefasta. La web estuvo fallando continuamente y era imposible jugar a cualquier slot más de 2 o 3 jugadas seguidas. Mi teléfono móvil es de gama alta, estaba jugando en casa usando mi Wifi. Revisé mi conexión y en cualquier otro casino online funcionaba todo perfectamente. No tienen atención 24 horas y en consecuencia tuve que salir cuando llevaba mucho dinero jugado. Cuando recibí respuesta sus comentarios "sugerían" que el problema no era de ellos, lo cual es falso. Lógicamente, decidí abandonar definitivamente mi participación en este casino online. Es una de las peores experiencias que he tenido como jugador. Saludos
Deposits and withdrawals handled quickly
Depósitos y retiradas gestionadas rápidamente
I have not seen app in Play Store
No he visto app en Play Store
When the web fails, they take time to solve the problem.
Cuando la web falla tardan en solucionar el problema.
Customer service is very limited hours and also deficient.
La atención al cliente es en un horario muy limitado y además deficiente.
When they have a technical problem, they do not accept their mistake and try to attribute the problem to the client.
Cuando tienen un problema técnico no asumen su error e intentan atribuir al cliente el problema.
Overall I like the casino but the design is disgusting. Withdrawals and deposits are fine, but realistically, in the 21st century the design can be touched up. The site looks like it was written in the early 2000s.
En general, me gusta el casino, pero el diseño es asqueroso. Las retiradas y los depósitos están bien, pero siendo realistas, en el siglo 21 el diseño se puede retocar. El sitio parece escrito a principios de la década de 2000.
Easy to handle. Basically everything a great casino needs. Only the design could be more modern and easier to trade. Otherwise great
Einfach zu bedienen. Eigentlich alles was ein tolles Casino braucht. Nur das Design könnte moderner und einfacher zu Handeln sein. Sonst Top
Support Competent
Support Kompetent
Fast payout
Schnelle Auszahlung
design and comfort
Design und Komfort
jmz123
Unregistered user
• 2 years ago
Announced bonus does not work. does not allow bets of 5 euros to be exceeded
no funciona bono anunciado. no deja superar apuestas de 5 euros
Julia35
Unregistered user
• 4 years ago
Although it has shortcomings, like the online casino, I have to say that the slots are not bad and I have had profits. Withdrawals have been quick. I can't talk about live chat because I haven't had to use it.
Pese a que tiene carencias, como el casino online, tengo que decir que las slots no estánmal y he tenido ganancias. Las retiradas han sido rápidas. No puedo hablar sobre el chat en vivo porque no he tenido que usarlo.
Effective withdrawals
Retiradas efectivas
Profits
ganancias
live roulette
ruleta en vivo
Safety Index explained
Safety Index of Löwen Play Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Löwen Play Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.7/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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