HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44168Opened954Not solved5527Solved12458Rejected25229
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: $U 6,450

22bet Casino - Player’s having difficulties withdrawing his winnings.

22bet Casino
Safety Index:Above average Submitted: 08 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €84.51

Pokie Place Casino - Player’s having difficulties withdrawing his winnings.

Pokie Place Casino
Safety Index:Very low Submitted: 08 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: €30

Mad Money Casino - Player’s withdrawal has been delayed.

Mad Money Casino
Safety Index:Below average Submitted: 08 Sep 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 96
Disputed amount: €300

Casino Venetian - Player’s withdrawal has been delayed.

Casino Venetian
Safety Index:Very low Submitted: 08 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €500

BetFlag Casino - Player complains that he didn’t win anything.

BetFlag Casino
Safety Index:High Submitted: 08 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $15,000 ARS

Casino de las Américas - Player has experienced technical glitch.

Casino de las Américas
Safety Index:Above average Submitted: 08 Sep 2020
Unresolved Our verdict

No reaction, good regulator

Black points: 123
Disputed amount: €500

Hopa Casino - Player’s withdrawal has been delayed.

Hopa Casino
Safety Index:Above average Submitted: 08 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: €100

Cadoola Casino - Player’s struggling to complete account verification.

Cadoola Casino
Safety Index:Very high Submitted: 08 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

Twin Casino - Player’s bonus winnings have been confiscated.

Twin Casino
Safety Index:Above average Submitted: 08 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$10

Johnny Kash Casino - Player is struggling to withdraw her winnings.

Johnny Kash Casino
Safety Index:Very low Submitted: 08 Sep 2020
Show more complaints (+10)
Showing 40,821 - 40,830 of 44,168 complaints
1...4082 4083 4084...4417
Go to pageof 4,417 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news