HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44132Opened919Not solved5527Solved12457Rejected25229
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: Can$13,400

Betmaster Casino - Player is criticizing withdrawal limits.

Betmaster Casino
Safety Index:High Submitted: 21 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €608

Lord of the Spins Casino - Player is struggling to withdraw his winnings due to unfinished KYC verification.

Lord of the Spins Casino
Safety Index:Very low Submitted: 21 Sep 2020
Case closed Our verdict

Other

Disputed amount: €200

Winfest Casino - Player’s winnings seem to be lost due to a technical glitch.

Winfest Casino
Safety Index:High Submitted: 21 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

You Casino Bet - Player is struggling to verify his account.

You Casino Bet
Safety Index:Below average Submitted: 21 Sep 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: ??

BetRebels Casino - Player’s account has been closed.

BetRebels Casino
Safety Index:Low Submitted: 21 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €580

Classy Slots Casino - Player’s withdrawal has been delayed.

Classy Slots Casino
Safety Index:Very low Submitted: 21 Sep 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 719
Disputed amount: €11,000

1xBit Casino - Player’s account has been blocked.

1xBit Casino
Safety Index:Low Submitted: 21 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €3,000

Casino Venetian - Player is struggling to withdraw his winnings due to unfinished KYC verification.

Casino Venetian
Safety Index:Very low Submitted: 21 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 40,000 kr

Cobra Casino - Player is criticizing withdrawal limits.

Cobra Casino
Safety Index:Very high Submitted: 21 Sep 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $280

Bingo Billy Casino - Player is criticizing withdrawal limits.

Bingo Billy Casino
Safety Index:Very low Submitted: 20 Sep 2020
Show more complaints (+10)
Showing 40,641 - 40,650 of 44,132 complaints
1...4064 4065 4066...4414
Go to pageof 4,414 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news