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All41,080Opened911Unresolved5,356Resolved12,921Rejected21,892
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Our verdict Unjustified complaint

7BitCasino - Player’s deposit through Bitcoin has never been credited to his account.

Closed Submitted: 29 Feb 2020
Disputed amount: 11 BTC
Safety Index 9.1 Very high
Our verdict Unjustified complaint

Winfest Casino - Player’s winnings from bonus play have been voided.

Closed Submitted: 29 Feb 2020
Disputed amount: €2,500
Safety Index 8.7 High
Our verdict No reaction policy

MONOPOLY Casino UK - Player’s account was closed after being discovered that he has self-excluded himself from sister casino.

Unresolved Submitted: 28 Feb 2020
Disputed amount: £420
Safety Index 9.8 Very high
Our verdict Case closed

Kassu Casino - Player’s deposit has never been credited to her account.

Resolved Submitted: 28 Feb 2020
Disputed amount: €150
Safety Index 7.1 Above average
Our verdict No reaction policy

Casino Venetian - Player’s having difficulties withdrawing her winnings.

Unresolved Submitted: 28 Feb 2020
Black points: 173
Disputed amount: €2,000
Safety Index 4.8 Low
Our verdict Unjustified complaint

Wager Beat Casino - Player has been experiencing difficulties closing his account.

Closed Submitted: 28 Feb 2020
Disputed amount: ??
Safety Index 3.3 Very low
Our verdict Player stopped responding

CasinoJR - Player’s account has been blocked.

Closed Submitted: 28 Feb 2020
Disputed amount: 10,000 RM
Safety Index 7.6 Above average
Our verdict Player stopped responding

BondiBet Casino - Player’s winnings from bonus have been cancelled.

Closed Submitted: 27 Feb 2020
Disputed amount: A$8,000
Safety Index 5.6 Below average
Our verdict Unjustified complaint

Winorama Casino - Player’s account has been closed due to deposit sent from 3rd party credit card.

Closed Submitted: 27 Feb 2020
Disputed amount: €210
Safety Index 3.1 Very low
Our verdict Unjustified complaint

Hyperino Casino - Player has been accused of providing incorrect data.

Closed Submitted: 27 Feb 2020
Disputed amount: €450
Safety Index 9.0 Very high
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