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5plusbet Casino Review

Casino closed

5plusbet Casino has been closed and no longer operates.

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Argold N.V.
2011
< $1,000,000
OverviewUser reviews3Safety Index explainedDiscussion1

Casino closed

5plusbet Casino has been closed and no longer operates.

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5plusbet Casino Review

This review examines 5plusbet Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. 5plusbet Casino scored a substantial shortfall in fairness and safety, as reflected by its Very low Safety Index of 1.7. Carry on reading our 5plusbet Casino review to make an informed decision whether or not this casino is the right fit for you.

Fairness and safety of 5plusbet Casino

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the 5plusbet Casino Terms and Conditions as part of our review of 5plusbet Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.

Based on our estimates or gathered data, 5plusbet Casino is a small to medium-sized online casino. In proportion to its size, it has received complaints with a very high total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

To our knowledge, 5plusbet Casino is absent from any significant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All of that, together with other factors considered in our review, has resulted in 5plusbet Casino having a Safety Index of 1.7, which is a Very low value. We strongly recommend players to stay away from this casino and look for one with a higher Safety Index.

Note: As far as we are aware, 5plusbet Casino is interconnected with 1 other online casino. The Safety Index of 5plusbet Casino takes into account the qualities of all the interconnected online casinos.

T&Cs of 5plusbet Casino evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of 5plusbet Casino during our review.

5plusbet Casino player complaints

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 4 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 40,625 black points in total, out of which 730 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

5plusbet Casino user reviews and feedback

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 3 player reviews of 5plusbet Casino so far. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Company information and licenses of 5plusbet Casino

5plusbet Casino is in the ownership of Argold N.V. and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.

5plusbet Casino holds a gambling license in Curaçao issued by Curaçao Gaming Control Board.

Withdrawal limits, win limits, and payment method options

5plusbet Casino supports 23 payment methods. This includes: Neteller, Skrill, Payz (ecoPayz) , Mastercard, VISA, QiWi, WebMoney, Bitcoin (BTC), Tele2, Alfa-Bank, Visa Credit, MTC (RU), BeeLine, Jeton, МИР - Mir, Megafon, Ethereum (ETH), Litecoin (LTC), Ripple (XRP), Yandex Money, YooMoney, PayGiga, paykasa.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
USD 5,000 per day No win limit
USD 150,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at 5plusbet Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes No No
Portuguese Yes No No
Russian Yes Yes Yes24/7
Japanese Yes No No
German Yes No No
Korean Yes No No
French Yes No No
Arabic Yes No No
Armenian Yes No No
Chinese Yes No No
Georgian Yes No No
Persian Yes No No
Turkish Yes No No

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at 5plusbet Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, 5plusbet Casino has an average customer support.

5plusbet Casino slots and casino games

5plusbet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games.

The casino's game library includes titles from 49 providers. This includes NetEnt, Apricot (Microgaming), Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Playson, iSoftBet, ELK Studios, GameArt, Endorphina, Wazdan, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Realistic Games, Genesis Gaming, Booongo (BNG), MrSlotty, OMI Gaming, Betgames, MultiSlot, Genii, InBet Games, Lucky Streak, Vision Casino, Spadegaming, Slot Builder, Fashion TV Gaming, DLV, Betsolutions, Amusnet (EGT), Zeus Play, Patagonia, SpiGo, Worldmatch, Leap Gaming, MGA, Fugaso, Fazi, Creed Roomz, PopOK Gaming, Bet Construct, Ka Gaming.

5plusbet Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 4 bonuses from 5plusbet Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: For more information about this casino's offers, check out our separate page dedicated to 5plusbet Casino bonuses.

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
No crash games

Language options

English website
All languages (14)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (49)

  • NetEnt
  • Betsoft Gaming
  • Pragmatic Play
  • Apricot (Microgaming)
  • ELK Studios
  • Tom Horn
  • Evolution Gaming
  • GameArt

Positives

  • Mobile casino application for Android
  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Not all of the terms and conditions are translated to the language option provided on the website
  • Company focuses on sports betting rather than the casino

Interesting facts

  • Small international casino
Author & Guarantor: Natalia Burlutskaia Last updated: 15 Nov 2021 Anything incorrect or missing? Let me know
Casino Bonuses

5plusbet Casino bonuses

Browse all bonuses offered by 5plusbet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (3)

User reviews of 5plusbet Casino

This is a place to share experience with 5plusbet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
Very low returns. Did not like.
• 3 years ago
The only thing that i can say is: Take care of this casino and play at serious casinos. I had 1500 Euros on my account. At the beginning they told me that they habe payment problems. After 4 month they closed my account without paying my money.
I wonder why they have a rating over 8. Casino guru should warn other players. I also started at 5 plusbet because they had a good ranking here. Now I am really disappointed.
The reason why my account was closed is that i live in Germany and they say it is illegal to play from Germany.
1. It is not really illegal. It is accepted. Otherwise no other casino could offer bets in Germany. From 1st july on it will be illegal wirhout licence. But before that there is no reason to close an account.
2. When i played at the casino i was able log in, to make deposits and to place bets. It would have been easy for the casino to avoid that if it was not allowed. On casino guru germany was listed as allowed country without restrictions
  • Nothing positive
  • No payment
  • Account was frozen
• 3 years ago
They have payment issues. I am trying to withdraw funds already a year, but they also respond the same: your issue will be resolved shortly. Please avoid this casino.
  • Sportsbook
  • Payment issues
  • Limited withdrawal options
  • Impossible to withdraw funds
Safety Index explained

Safety Index of 5plusbet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 5plusbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low1.7/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about 5plusbet Casino and related casinos (15)

15All0Opened5Not solved4Solved6Rejected

Complaints directly about 5plusbet Casino

Show more complaints (+4)
Discussion

5plusbet Casino Discussion

Discuss anything related to 5plusbet Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

5plusbet Casino payment methods

Browse an overview of payment methods supported by 5plusbet Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
SkrillSkrill €10 - €5,000
No Fee
€20 - ?
No Fee
1 - 3 days How to use Skrill
NetellerNeteller €10 - €5,000
No Fee
€20 - ?
No Fee
1 - 3 days How to use Neteller
Payz (ecoPayz) Payz (ecoPayz) €10 - €5,000
No Fee
€20 - ?
No Fee
1 - 3 days
VISAVISA €10 - €5,000
No Fee
€20 - ?
No Fee
3 - 5 days
MastercardMastercard €10 - €5,000
No Fee
€20 - ?
No Fee
3 - 5 days
WebMoneyWebMoney -
-
-
QiWiQiWi €10 - €6,000
No Fee
€20 - ?
No Fee
1 - 3 days
Bitcoin (BTC)Bitcoin (BTC) €10 - ?
No Fee
-
No Fee
1 - 3 days
Tele2Tele2 - - -
Alfa-BankAlfa-Bank - - -
MTC (RU)MTC (RU) - - -
BeeLineBeeLine - - -
JetonJeton - - -
MegafonMegafon -
Not Available -
Ethereum (ETH)Ethereum (ETH) - - - How to use Ethereum (ETH)
Litecoin (LTC)Litecoin (LTC) - - -
Ripple (XRP)Ripple (XRP) - - -
Yandex MoneyYandex Money - - -
МИР - MirМИР - Mir -
-
-
PayGigaPayGiga - - -
paykasapaykasa - - -
YooMoneyYooMoney - - -
Visa CreditVisa Credit €10 - €5,000
No Fee
€20 - ?
No Fee
3 - 5 days
Currencies
USD,EUR,RUB,TRY
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