HomeOnline casinos5plusbet Casino Review

5plusbet Casino Review

avatarMichal K.
Last updated 03/2022
Safety Index
1.6
User feedbackNot enough data
3 reviews
avatarMichal K.
Last updated 03/2022

Casino closed

5plusbet Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Mobile casino application for Android
  • Live chat support is available 24/7
  • Live dealer games are available
  • Not all of the terms and conditions are translated to the language option provided on the website
  • Company focuses on sports betting rather than the casino

5plusbet Casino Review

To find out what 5plusbet Casino has to offer, our experts used our casino review process and checked both the highlights and the drawbacks of the casino. With a close look at the casino's Terms and Conditions, licenses, player complaints, support, and limits, our team had all they needed. They were able to give a clear verdict on how safe and fair this casino is.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. 5plusbet Casino has a Very low Safety Index of 1.6, demonstrating a significant deficiency in terms of fairness and safety as per our methodology. Read on to get the full picture on 5plusbet Casino and decide if this casino is worth your time.

Fairness and safety of 5plusbet Casino

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the 5plusbet Casino Terms and Conditions as part of our review of 5plusbet Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.

According to our approximate calculation or collected information, 5plusbet Casino is one of smaller online casinos. In proportion to its size, it has received complaints with a very high total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

To our knowledge, 5plusbet Casino is absent from any significant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All of that, together with other factors considered in our review, has resulted in 5plusbet Casino having a Safety Index of 1.6, which is a Very low value. We strongly recommend players to stay away from this casino and look for one with a higher Safety Index.

Note: As far as we are aware, 5plusbet Casino is interconnected with 1 other online casino. The Safety Index of 5plusbet Casino takes into account the qualities of all the interconnected online casinos.

T&Cs of 5plusbet Casino evaluated

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of 5plusbet Casino during our review.

Player complaints regarding 5plusbet Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 2 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 40,050 black points in total, out of which 730 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

5plusbet Casino user reviews and feedback

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 5 reviews, but have only received 3 player reviews of 5plusbet Casino so far. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Company information and licenses of 5plusbet Casino

5plusbet Casino is in the ownership of Argold N.V. and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.

5plusbet Casino holds a gambling license in Curaçao issued by Curaçao Gaming Authority.

Withdrawal limits, win limits, and payment method options

5plusbet Casino supports 22 payment methods. This includes: Neteller, Skrill, Payz (ecoPayz) , Mastercard, VISA, QIWI Кошелек, WebMoney, Bitcoin (BTC), Alfa-Bank, Visa Credit, MTC (RU), BeeLine, Jeton, МИР - Mir, Megafon, SMS payment, Ethereum (ETH), Litecoin (LTC), Ripple (XRP), Yandex Money, YooMoney, PayGiga.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
USD 5,000 per day No win limit
USD 150,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Support and language availability

"Every online casino we review is assessed for the quality and availability of its customer support and the range of languages it supports." Languages and customer support options available at 5plusbet Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes No No
Portuguese Yes No No
Russian Yes Yes Yes24/7
Japanese Yes No No
German Yes No No
Korean Yes No No
French Yes No No
Arabic Yes No No
Armenian Yes No No
Chinese Yes No No
Georgian Yes No No
Persian Yes No No
Turkish Yes No No

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at 5plusbet Casino, account management, withdrawal process, etc. Based on the test we have conducted, we have rated the customer support of 5plusbet Casino as average.

5plusbet Casino slots and casino games

5plusbet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games.

The casino's game library includes titles from 49 providers. This includes NetEnt, Apricot (Microgaming), Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Playson, iSoftBet, ELK Studios, GameArt, Endorphina, Wazdan, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Realistic Games, Genesis Gaming, Booongo (BNG), MrSlotty, OMI Gaming, Betgames, MultiSlot, Genii, InBet Games, Lucky Streak, Vision Casino, Spadegaming, Slot Builder, Fashion TV Gaming, DLV, Betsolutions, Amusnet, Zeus Play, Patagonia, SpiGo, Worldmatch, Leap Gaming, MGA, Fugaso, Fazi, Creed Roomz, PopOK Gaming, Bet Construct, Ka Gaming.

Bonuses and codes offered by 5plusbet Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

We currently have 3 bonuses from 5plusbet Casino in our database, which include:

  • $7 bonus money
  • $28 bonus money
  • $40 bonus money

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Company info

  • Owner Argold N.V.
  • Established 2011
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 5plusbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small casinoSmall group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Very bad
Total complaints: 12
Last updatedLast updated
  • Opened 0
  • Unresolved 2
  • Resolved 4
  • Rejected 6
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Games

      Explore the game selection available at 5plusbet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 12 Not Available: 3

      User reviews of 5plusbet Casino

      This is a place to share experience with 5plusbet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 3 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 4 years ago
      Very low returns. Did not like.
      • 5 years ago
      The only thing that i can say is: Take care of this casino and play at serious casinos. I had 1500 Euros on my account. At the beginning they told me that they habe payment problems. After 4 month they closed my account without paying my money.
      I wonder why they have a rating over 8. Casino guru should warn other players. I also started at 5 plusbet because they had a good ranking here. Now I am really disappointed.
      The reason why my account was closed is that i live in Germany and they say it is illegal to play from Germany.
      1. It is not really illegal. It is accepted. Otherwise no other casino could offer bets in Germany. From 1st july on it will be illegal wirhout licence. But before that there is no reason to close an account.
      2. When i played at the casino i was able log in, to make deposits and to place bets. It would have been easy for the casino to avoid that if it was not allowed. On casino guru germany was listed as allowed country without restrictions
      • Nothing positive
      • No payment
      • Account was frozen
      • 5 years ago
      They have payment issues. I am trying to withdraw funds already a year, but they also respond the same: your issue will be resolved shortly. Please avoid this casino.
      • Sportsbook
      • Payment issues
      • Limited withdrawal options
      • Impossible to withdraw funds

      5plusbet Casino discussion

      Discuss anything related to 5plusbet Casino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.
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