Joka Room Casino - Casino website doesn’t load properly.

Hi, I’m having problems with blogging into my account, I have been a customer for over a year now and haven’t been able to access for more then 24 hours, can u plz help with this. I also can’t access my kingbilly or playamo

accounts 🤔

Dear Brokenhole,

Thank you for submitting your query. Since last March 2020, we have received many complaints from the regular players (non-VIPs) with the same issue. As far as we know, even if the casino has been closed for rebranding, regular players are still able to withdraw their winnings through casino support [email protected].

However, apparently, there’s a lounge that is still available for the VIP players.

Could you please advise the exact casino website link since Joka Room is marked in our database as closed? When was the last time when you’ve logged into your account successfully?

Looking forward to hearing from you.

Best regards,

Petronela

Dear Brokenhole,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.