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All42,269Opened779Unresolved5,628Resolved13,370Rejected22,492
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Betway Casino - Player has tried to activate a promotional offer.

Closed Submitted: 14 Dec 2020
Disputed amount: €30
Safety Index 9.2 Very high
Our verdict No reaction

Casino765 - Casino website seems to be offline.

Unresolved Submitted: 14 Dec 2020
Black points: 100
Disputed amount: €80
Safety Index 6.4 Below average
Our verdict No reaction policy

Roo Casino - Player’s deposit has never been credited to his casino account.

Unresolved Submitted: 14 Dec 2020
Black points: 48
Disputed amount: A$650
Safety Index 3.2 Very low
Our verdict Player stopped responding

Pokiez Casino - Player’s struggling to access casino account.

Closed Submitted: 14 Dec 2020
Disputed amount: A$50
Safety Index 4.5 Low
Our verdict Failed self-exclusion

Goldenline Casino - Player has self-excluded himself from casinos under the same brand.

Unresolved Submitted: 14 Dec 2020
Black points: 486
Disputed amount: €800
Safety Index 4.7 Low
Our verdict Case closed

Rich Casino - Player’s struggling to withdraw their winnings.

Resolved Submitted: 13 Dec 2020
Disputed amount: €7,400
Safety Index 6.9 Above average
Our verdict Player stopped responding

Bonza Spins Casino - Player’s bonus winnings have been voided.

Closed Submitted: 13 Dec 2020
Disputed amount: A$1,580
Safety Index 2.8 Very low
Our verdict Case closed

Casoola Casino - Player’s deposit has never been credited to his casino account.

Resolved Submitted: 13 Dec 2020
Disputed amount: 3,000 INR
Safety Index 5.5 Below average
Our verdict Player stopped responding

Jokerino Casino - Player’s withdrawal has been delayed.

Closed Submitted: 13 Dec 2020
Disputed amount: €50
Safety Index 2.1 Very low
Our verdict Player stopped responding

Beep Beep Casino - Player complains that she didn’t receive Registration bonus.

Closed Submitted: 12 Dec 2020
Disputed amount: €20
Safety Index 8.8 High
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