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All40,086Opened936Unresolved5,186Resolved12,586Rejected21,378
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Our verdict Insufficient evidence from player

True Blue Casino - Player is stuck on the verification process.

Closed Submitted: 06 Sep 2019
Disputed amount: A$750
Safety Index 7.6 Above average
Our verdict Insufficient evidence from player

Tangiers Casino - Delayed withdrawal.

Closed Submitted: 05 Sep 2019
Disputed amount: A$3,000
Safety Index 5.2 Below average
Our verdict Case closed

True Blue Casino - Delayed express withdrawal, money still not in player’s bank account.

Resolved Submitted: 04 Sep 2019
Disputed amount: €1,691
Safety Index 7.6 Above average
Our verdict Case closed

Winward Casino - Player can’t withdraw money from the casino, which increased his minimum withdrawal limit.

Resolved Submitted: 04 Sep 2019
Disputed amount: 57 R$
Safety Index 3.5 Low
Our verdict Player stopped responding

Astralbet Casino - Account closure for initial verification process.

Closed Submitted: 01 Sep 2019
Disputed amount: A$60
Safety Index 6.2 Below average
Our verdict Case closed

Joka Room Casino - Account closure without any specific reason.

Resolved Submitted: 01 Sep 2019
Disputed amount: A$21,438
Safety Index 2.3 Very low
Our verdict Insufficient evidence from player

Winorama Casino - Player cannot play after her deposit.

Closed Submitted: 31 Aug 2019
Disputed amount: €90
Safety Index 3.1 Very low
Our verdict Insufficient evidence from player

Casino1 Club - Player’s winnings were declined because of an unfair rule.

Closed Submitted: 31 Aug 2019
Disputed amount: €800
Safety Index 3.1 Very low
Our verdict Player stopped responding

Vic'sBingo Casino - Player didn't receive her money after the casino closed her account.

Closed Submitted: 31 Aug 2019
Disputed amount: $14,765
Safety Index 3.1 Very low
Our verdict Case closed

Rich Casino - Player has a problem with his withdrawal.

Resolved Submitted: 30 Aug 2019
Disputed amount: R20,580
Safety Index 6.9 Above average
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