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All40,086Opened936Unresolved5,186Resolved12,586Rejected21,378
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Our verdict Player stopped responding

Lord Lucky Casino - Player is unable to get a refund.

Closed Submitted: 13 Sep 2019
Disputed amount: €260
Safety Index 8.0 High
Our verdict Case closed

Slotjoint Casino - Player is experiencing difficulties with the casino's verification policy.

Resolved Submitted: 13 Sep 2019
Disputed amount: C$1,300
Safety Index 8.2 High
Our verdict Justified complaint

Bonza Spins Casino - Player's withdrawal is delayed due to a long verification process.

Unresolved Submitted: 10 Sep 2019
Black points: 5,535
Disputed amount: A$50,000
Safety Index 2.8 Very low
Our verdict Insufficient evidence from player

TotoGaming Casino - Player registered in the casino to take advantage of the free spins but never received them.

Closed Submitted: 10 Sep 2019
Disputed amount: ??
Safety Index 7.1 Above average
Our verdict Uncertain case

Punt Casino ZA - The player's winnings were cancelled after playing with a bonus.

Unresolved Submitted: 09 Sep 2019
Black points: 17
Disputed amount: R9,000
Safety Index 5.4 Below average
Our verdict Case closed

Planet 7 OZ Casino - The player has been waiting for her withdrawals for several months.

Resolved Submitted: 08 Sep 2019
Disputed amount: A$7,500
Safety Index 7.8 Above average
Our verdict Player stopped responding

10Cric Casino - Player is unable to withdraw from the casino.

Closed Submitted: 07 Sep 2019
Disputed amount: 40,000 INR
Safety Index 8.5 High
Our verdict Case closed

TTR Casino - Player deposited less than a minimal limit for deposit.

Resolved Submitted: 06 Sep 2019
Disputed amount: $10
Safety Index 5.6 Below average
Our verdict Insufficient evidence from player

BondiBet Casino - Player has difficulties with a withdrawal.

Closed Submitted: 06 Sep 2019
Disputed amount: NZ$500
Safety Index 5.6 Below average
Our verdict Insufficient evidence from player

Jack21 Casino - Winnings confiscated without any specific reason.

Closed Submitted: 06 Sep 2019
Disputed amount: $830
Safety Index 7.1 Above average
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