HomeOnline casinosSpela Casino Review

Spela Casino Review

avatarMartin D.
Last updated 06/2023
Safety Index
6.5
User feedbackNot enough data
0 review
avatarMartin D.
Last updated 06/2023

Casino closed

Spela Casino has been closed and no longer operates.

Doesn't accept players from Ohio
Best casinos available in US-OH
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Pros and cons

  • Good selection of game providers
  • Live dealer games are available
  • Nice website
  • Live chat is available 24/7, but not for all languages
  • Withdrawal fees
  • Not all payment methods are available for all countries

Spela Casino Review

Our expert team set out to review Spela Casino from all angles. We used our casino review methodology to find out what makes it tick and where it misses the mark. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Our review gave Spela Casino an Above average Safety Index of 6.5. It is a fair choice, but better options are available. Read on in our Spela Casino review to find out whether this casino is a good fit for you.

Is Spela Casino fair and safe? Safety Index explained

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Spela Casino review, we extensively examined and analyzed the Terms and Conditions of Spela Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.

Spela Casino is a big online casino based on our estimates or collected information. It has an average amount of restrained payouts in complaints from players, when we take its size into account. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

Based on our findings, no important casino blacklists feature Spela Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All in all, when combined with other factors that come into play in our review, Spela Casino has landed an Above average Safety Index of 6.5. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Note: Spela Casino is linked to 22 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Spela Casino. They had a positive effect.

Spela Casino Terms and Conditions

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Spela Casino to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Complaints from players about Spela Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 3 complaints directly about this casino in our database, as well as 28 complaints about other casinos related to it. Because of these complaints, we've given this casino 10,436 black points in total, out of which 5,701 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Spela Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Unfortunately, we do not have any user reviews of Spela Casino in our database yet. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company information

Spela Casino is owned by Genesis Global Ltd., and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

Spela Casino was licensed by regulatory authorities in these specific countries or geographic areas: Sweden (Spelinspektionen), Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission).

Payment options, withdrawal limits and win limits

Spela Casino supports 29 deposit methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, INSTADEBIT, Trustly Pay, PayPal, Euteller, Diners Club, Neosurf, American Express, Maestro, AstroPay, idebit, Bank transfer, ApplePay, Boku, Ecobanq, MiFinity, Google Pay, RuPay, eZeeWallet, Paytm, Pay N Play, Klarna, Jeton, Interac.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 5,500 per week No win limit
EUR 22,000 per month
USD 5,500 per week
USD 22,000 per month
Unlimited in GBP
SEK 100,000 per day
SEK 250,000 per week
SEK 500,000 per month
NOK 55,000 per week
NOK 220,000 per month
CAD 5,500 per week
CAD 22,000 per month
INR 440,000 per week
INR 1,760,000 per month
ZAR 82,500 per week
ZAR 330,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at Spela Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes Yes Yes
Finnish Yes Yes Yes
Swedish Yes Yes Yes
Norwegian Yes Yes Yes

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Spela Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Spela Casino as average.

Spela Casino casino games and slots

Players can enjoy these types of casino games at Spela Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Scratch cards, Other card games, Other games.

Casino games supplied by 15 game providers are available. This includes NetEnt, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, iSoftBet, Push Gaming, Wazdan, Relax Gaming, Skywind Group, Gamomat.

Bonuses and codes offered by Spela Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

Currently, our database has the following 12 bonuses from Spela Casino:

  • 25% up to 5,000 INR
  • 100% up to 10,000 INR and 20 extra spins
  • 50 EXTRA SPINS on Starburst
  • 50% up to 10,000 INR
  • 25% up to 5,000 INR
  • 100% up to $200 and 100 extra spins
  • 100% up to C$200 and 100 extra spins
  • 50% up to $200
  • 100% up to £100 and 100 extra spins
  • 25% up to $300
  • 25% up to $300
  • 100 EXTRA SPINS on Starburst

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner Genesis Global Ltd.
  • Established 2018
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Spela Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Mostly fair
Issues found: 1
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Medium casinoBig group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Average
Total complaints: 6
Last updatedLast updated
  • Opened 0
  • Unresolved 1
  • Resolved 0
  • Rejected 5
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 2 complaints from other sources.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Important
      Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
      Unfair terms and conditions
      • Casino voids gaming account balances after less than four years of account inactivity

      Games

      Explore the game selection available at Spela Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 9 Not Available: 6

      User reviews of Spela Casino

      This is a place to share experience with Spela Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 0 users

      Very positivePositiveNeutralNegativeVery negative

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