HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42331Opened803Not solved5370Solved11982Rejected24176
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €1,006

Champagne Spins Casino - Player’s dissatisfied with the wagering requirements.

Champagne Spins Casino
Safety Index:Above average Submitted: 03 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €50

BeVegas Casino - Player’s bonus winnings disappeared.

BeVegas Casino
Safety Index:Below average Submitted: 03 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $200

1Bet Casino - Player is not satisfied with casino services.

1Bet Casino
Safety Index:Very low Submitted: 02 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €30

Fortune Clock Casino - Player had to wager his deposit.

Fortune Clock Casino
Safety Index:Low Submitted: 02 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €2,300

Lottoland Casino - Player’s account was closed.

Lottoland Casino
Safety Index:High Submitted: 02 Jul 2020
Unresolved Our verdict

Justified complaint

Black points: 235
Disputed amount: €350

BetAdonis Casino - Player is unable to withdraw his funds.

BetAdonis Casino
Safety Index:Low Submitted: 02 Jul 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: A$110,000

Johnny Kash Casino - Player’s funds have disappeared from his account.

Johnny Kash Casino
Safety Index:Very low Submitted: 02 Jul 2020
Case closed Our verdict

Other

Disputed amount: €10,800

Lord of the Spins Casino - Player’s winnings have been voided.

Lord of the Spins Casino
Safety Index:Very low Submitted: 02 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €2,220

14red Casino - Player’s winnings have been voided.

14red Casino
Safety Index:Very low Submitted: 02 Jul 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $400

Grand Eagle Casino - Player’s winnings from bonus play have been forfeited.

Grand Eagle Casino
Safety Index:Below average Submitted: 02 Jul 2020
Show more complaints (+10)
Showing 39,921 - 39,930 of 42,331 complaints
1...3992 3993 3994...4234
Go to pageof 4,234 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news