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All41,197Opened898Unresolved5,379Resolved12,965Rejected21,955
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Spin Madness Casino - Player has been accused of breaching bonus terms.

Closed Submitted: 15 Jul 2020
Disputed amount: €7,000
Safety Index 2.0 Very low
Our verdict Unjustified complaint

Casino Moons - Player’s bonus winnings have disappeared.

Closed Submitted: 15 Jul 2020
Disputed amount: €270
Safety Index 7.0 Above average
Our verdict Unjustified complaint

Casoo Casino - Player has been accused of opening multiple accounts.

Closed Submitted: 15 Jul 2020
Disputed amount: €12,000
Safety Index 8.6 High
Our verdict Other

Bet2U Casino - Player’s struggling to withdraw her bonus winnings.

Closed Submitted: 15 Jul 2020
Disputed amount: $944
Safety Index 1.6 Very low
Our verdict Other

BondiBet Casino - Player’s struggling to complete KYC verification.

Closed Submitted: 14 Jul 2020
Disputed amount: €269
Safety Index 5.6 Below average
Our verdict Other

TS (Times Square) Casino - Player’s winnings were confiscated.

Closed Submitted: 14 Jul 2020
Disputed amount: €146
Safety Index 5.0 Below average
Our verdict Player stopped responding

Fortune Clock Casino - Player’s struggling to withdraw the winnings.

Closed Submitted: 14 Jul 2020
Disputed amount: €50
Safety Index 5.2 Below average
Our verdict Player stopped responding

Betika Casino - Player has been experiencing technical issues.

Closed Submitted: 14 Jul 2020
Disputed amount: KSh4,580
Safety Index 9.8 Very high
Our verdict Failed self-exclusion

Casino Venetian - Player’s requests for self-exclusion have been overlooked.

Unresolved Submitted: 14 Jul 2020
Black points: 39
Disputed amount: £117.51
Safety Index 4.8 Low
Our verdict Case closed

Hyperino Casino - Player’s complaining about not receiving a deposit bonus.

Resolved Submitted: 14 Jul 2020
Disputed amount: ??
Safety Index 9.0 Very high
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