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All40,086Opened936Unresolved5,186Resolved12,586Rejected21,378
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Our verdict Unjustified complaint

Casino Barcelona - Account suspended for initial verification process.

Closed Submitted: 21 Nov 2019
Disputed amount: €130
Safety Index 9.8 Very high
Our verdict Case closed

Wir Wetten Casino - Verification difficulties.

Resolved Submitted: 21 Nov 2019
Disputed amount: €1,000
Safety Index 2.9 Very low
Our verdict Case closed

MaxBet Casino - System error during bonus activation.

Resolved Submitted: 21 Nov 2019
Disputed amount: 7,632.5 din
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Casoo Casino - Player’s account suspended without explanation.

Closed Submitted: 20 Nov 2019
Disputed amount: €700
Safety Index 8.6 High
Our verdict Player stopped responding

Jellybean Casino - Player’s bonus winnings were confiscated.

Closed Submitted: 20 Nov 2019
Disputed amount: €850
Safety Index 4.5 Low
Our verdict Player stopped responding

Lord Lucky Casino - Casino doesn’t accept players form Portugal.

Closed Submitted: 19 Nov 2019
Disputed amount: ??
Safety Index 8.0 High
Our verdict Player stopped responding

Winorama Casino - Player complains about a delayed withdrawal.

Closed Submitted: 19 Nov 2019
Disputed amount: €200
Safety Index 3.1 Very low
Our verdict Player stopped responding

Lapalingo Casino - Player’s withdrawal has been declined.

Closed Submitted: 19 Nov 2019
Disputed amount: €844
Safety Index 8.1 High
Our verdict Player stopped responding

Winfest Casino - Player’s withdrawal has been declined.

Closed Submitted: 18 Nov 2019
Disputed amount: €4,997
Safety Index 8.7 High
Our verdict Delayed payment, status unknown

YourBet Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 16 Nov 2019
Black points: 100
Disputed amount: €938
Safety Index 6.2 Below average
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