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All41,564Opened770Unresolved5,502Resolved13,137Rejected22,155
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Our verdict Unjustified complaint

RichPrize Casino - Player’s active balance has been removed.

Closed Submitted: 05 Oct 2020
Disputed amount: 7,000 ₱
Safety Index 5.8 Below average
Our verdict No reaction

Casino Fantastik - Player’s withdrawal has been delayed for over a month.

Unresolved Submitted: 05 Oct 2020
Black points: 802
Disputed amount: €2,300
Safety Index 2.5 Very low
Our verdict Unjustified complaint

Winward Casino - Player’s winnings from promotional play have been voided.

Closed Submitted: 05 Oct 2020
Disputed amount: C$3,000
Safety Index 3.5 Low
Our verdict No reaction

BeVegas Casino - Player’s free bonus winnings have been reduced.

Unresolved Submitted: 05 Oct 2020
Black points: 114
Disputed amount: €2,800
Safety Index 6.7 Above average
Our verdict No reaction policy

Casino MGA - Player’s withdrawal has been delayed.

Unresolved Submitted: 05 Oct 2020
Black points: 55
Disputed amount: €500
Safety Index 2.2 Very low
Our verdict Unjustified complaint

House Of Pokies Casino - Player’s bonus winnings have been confiscated.

Closed Submitted: 05 Oct 2020
Disputed amount: A$5,000
Safety Index 2.9 Very low
Our verdict Case closed

ZigZag777 Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 04 Oct 2020
Disputed amount: €2,298
Safety Index 4.3 Low
Our verdict Unjustified complaint

FunbetCasino - Player account has been blocked and deposit refunded.

Closed Submitted: 04 Oct 2020
Disputed amount: €600
Safety Index 6.9 Above average
Our verdict Case closed

Spartan Slots Casino - Player’s account has been deactivated.

Resolved Submitted: 03 Oct 2020
Disputed amount: R490
Safety Index 3.5 Low
Our verdict No reaction

CresusBet Casino - Player’s withdrawal has been delayed for almost two months.

Unresolved Submitted: 03 Oct 2020
Black points: 319
Disputed amount: €450
Safety Index 2.1 Very low
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