This review examines bwin Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. bwin Casino has a Very high Safety Index of 9.8, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Read our bwin Casino review to discover more about this casino and decide whether it is a suitable option for you.
Fairness and safety of bwin Casino
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of bwin Casino, we meticulously evaluated and analyzed the Terms and Conditions of bwin Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, bwin Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we are aware, no relevant casino blacklists mention bwin Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
On the whole, also considering other contributing factors in our assessment, bwin Casino has achieved a Safety Index of 9.8, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, bwin Casino is interconnected with 31 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of bwin Casino.
Terms and Conditions of bwin Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of bwin Casino during our review.
Player complaints submitted about bwin Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 16 complaints directly about this casino in our database, as well as 92 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,647 black points in total, out of which 635 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
bwin Casino user feedback and reviews evaluated
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Judging by the 54 user reviews given to bwin Casino, it has a Mixed User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Licenses and company data
bwin Casino is owned by Entain Operations Limited and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
bwin Casino has been granted a gambling license in Portugal issued by Serviço de Regulação e Inspeção de Jogos.
Payment methods, win and withdrawal limits
bwin Casino supports 6 payment options. This includes: VISA, Mastercard, PayPal, Multibanco, Bank transfer, MB Way.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at bwin Casino in the table below.
Language
Website
Customer support
Live chat
English
Portuguese
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at bwin Casino, managing your account, withdrawals, or other matters. According to our tests and collected information, bwin Casino has a fast and professional customer support.
bwin Casino slots and casino games
bwin Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Baccarat, Jackpot games.
Casino games from 11 game providers are offered. This includes NetEnt, Playtech, Play'n GO, Pragmatic Play, iSoftBet, PariPlay, Red Rake Gaming, Wizard games, Wild Streak Gaming, Amusnet (EGT), Reel Kingdom.
bwin Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by bwin Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on bwin Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by bwin Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(54)
User reviews of bwin Casino
This is a place to share experience with bwin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
After playing at hundreds of online casinos, I can say that I'll stick with this casino. Bwin is the only casino that serves me well, and withdrawals take a maximum of 2 to 4 hours. I haven't won much, but I have a good time knowing that if I win something in 2 hours they'll give me the withdrawal without any hassle.
despues de jugar a cientos de casino online, puedo decir que me quedo con este casino,bwin es el unico casino que me atiende bien, y los retiros tardan maximo 2 a 4 horas, no he ganado gran cosa, pero me lo paso bien sabiendo que si gano algo en 2 horas me dan el retiro sin rodeos
Very few free games come out, that is, few bonuses
Ok good place. Their games are quality over quantity. Good opportunities for winnings on the tables available. The live part is so reasonable ok could be better.
Ok godt sted. Deres spil er af kvalitet fremfor kvantitet. Gode muligheder for gevinster på de borde der er. Live delen er sådan rimlig ok kunne være bedre.
Professional casino, the games are of quality, bet on the hard-to-find good tables rather than the many scattered tables where winnings are usually limited, the min-max is lower.
Professionel casino, spillene er af kvalitet, sats på de svære at finde gode borde fremfor de mange spredte borde hvor gevinster som regel er begrænset min-max er lavere.
UK based which is reassuring.
UK baseret hvilket er betrygende.
The payout process is a bit complex and takes a long time, but it works.
Udbetalings processen er lidt kompleks og tager langtid om det men det virker.
Big fraud they blocked my account because in 25 minutes I took 1500 euros from them, all the games were open and suddenly no game was playing for me, it got banned not only from me but from all my acquaintances away from this casino
Μεγάλη απαταιωνες μου κλείδωσαν τον λογαριασμό γιατί με 25 λεπτά τους πήρα 1500 ευρώ ήταν όλα ανοιχτά τα παιχνίδια και ξαφνικά κανένα παιχνίδι δεν μου έπαιζε έφαγε αποκλεισμό όχι μόνο από μένα αλλά από όλους τους γνωστούς μου μακρυά από το καζίνο αυτό
in this casino I had the last hope to find a playable casino..but it turned out to be the biggest disappointment..the page is terribly bad in every browser and in the application too...if you interrupt a game or run out of balance and pay, you can't start over, only if you exit you delete cookies, history, etc.. after every game interruption, 10 minutes go by to delete it so that it loads and you can play... the other part, bonus spins would rather not be there... an eternity until you enter it and you start crying like gives little (always) ... playing poker is good, but playing in the casino is unfortunately even worse than pokerstars and vulkanvegas... chance of winning 0%.. as a new player, I have never failed anywhere as a beginner in 1 day as much as there.. very bad machine settings there are, it is not recommended to play there
thanks to them, I no longer play in online casinos, so they saved me a lot of money
all that can be a bad feature of a casino, and I say this without any malice... it's impossible to win
For me one of the worst casinos from the big providers. Customer service is written in small letters here, and if you request something, you always hear the same thing, no problem, but it can take up to a month - but nothing ever comes. The slots are certainly not the ones with the best possible rtp rating that you can get from providers
Für mich eines der schlechtesten casinos von den grossen anbietern. Kundenservice wird hier klein geschrieben,und wenn man etwas anfordert ,hörst du immer das gleiche,kein Problem,kann aber bis zu einem monat dauern-es kommt aber nie was. Die Slots sind sicherlich nicht die mit dem bestmöglichen rtp-wertung dass man von providern bekommen kann
I have blocked my account and this casino will no longer see any money from me and some others
Ich habe mein Konto gesperrt,und dieses casino sieht von mir und einigen anderen kein Geld mehr
If you're a long-time customer like me, I think I deserve more attention, with customer service - but it doesn't bother me or rather us anymore
wenn man so ein langjähriger kunde ist wie ich,denke ich habe ich auch mehr aufmerksamkeit verdient ,beim kundenservice-aber stört mich oder besser gesagt uns nicht mehr
Bwin is one of the most professional casinos. The customer service is constantly helping with everything, and since I became a VIP customer, I get bonuses that I haven't seen anywhere else. Only 1x turnover (10x in online casino), cash bonus was sent many times without deposit. VIP customer service in Hungarian, all requests are fulfilled within half an hour.
Accelerated payment for VIP customers (1 day)
Unlimited withdrawals
Very good bonuses
As if winning at Bwin online casino is a bit more difficult than elsewhere
Friends here are only lured with false promises.. Just terrible deadspins at Bwin! A colleague is just losing and I've heard it from many people
Freunde hier wird man nur mit falschen Versprechen gelockt.. Einfach nur noch Deadspins bei Bwin schrecklich! Ein Kollege ist da einfach auch nur noch am verlieren und habe es von vielen gehört
Absolutely suspect casino. I have never turned 1000 euros into 1 EuroSpins in any casino and have not even received free spins or bigger wins. There is no use if the 5 second rule for spins or 5 minutes cooling time is supposedly made for seriousness. Absolutely dubious casino and no slot with RTP 90% and more as stated. Not here anymore.
Absolut suspectes Casino. Ich habe in noch keinem Casino 1000 Euro in 1 EuroSpins umgesetzt und nicht einmal Freispiele erhalten, oder größere Gewinne. Da nützt auch nichts, wenn angeblich für Seriösität die 5 Sekundenregel bei den Spins oder 5 Minuten Abkühlzeit gemacht wird. Absolut unseriöses Casino und kein Slot mit RTP 90% und mehr wie angegeben. Hier nicht mehr.
No chance of winning
Keine Gewinnmöglichkeit
Hardly any small wins let alone the big ones or free spins
Kaum Kleingewinne geschweige den Große oder Freispiele
Safety Index explained
Safety Index of bwin Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of bwin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
07 Dec 2022
Complaints about related Eurobet.it Casino
(Same owner)
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
21 Sep 2020
Complaints about related Gioco Digitale Casino
(Same owner)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
10 Nov 2020
Complaints about related SlotClub Casino
(Same owner)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
07 May 2021
Complaints about related Sportingbet Casino
(Same owner)
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
06 Oct 2020
Show more complaints (+27)
Discussion
bwin Casino Discussion
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