HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,003Opened899Unresolved5,759Resolved13,638Rejected22,707
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Mafia Casino - Player’s withdrawal has been delayed.

Closed Submitted: 26 May 2026
Disputed amount: C$2,250
Safety Index 8.0 High
Our verdict Insufficient evidence from player

Fundalor Casino MX - Player's account access has been blocked.

Closed Submitted: 26 May 2026
Disputed amount: Mex$59,000
Safety Index 6.8 Above average
Our verdict No reaction policy

Gambiva Casino - Player's withdrawal is rejected due to bonus violation claims.

Unresolved Submitted: 26 May 2026
Black points: 101
Disputed amount: 800 CHF
Safety Index 2.9 Very low
Our verdict Unjustified complaint

Granawin Casino - Player's account remains active despite closure requests.

Closed Submitted: 26 May 2026
Disputed amount: 5,500 zł
Safety Index 6.8 Above average
Our verdict Player stopped responding

Verde Casino - Player's withdrawal has been delayed.

Closed Submitted: 26 May 2026
Disputed amount: €450
Safety Index 8.9 High
Our verdict No reaction

Coincasino.pro - Player's account is closed due to verification issues.

Unresolved Submitted: 26 May 2026
Black points: 771
Disputed amount: €1,600
Safety Index 0.0 Very low
Our verdict Other

Tipico Casino DE - Player’s account has been closed and funds confiscated.

Closed Submitted: 26 May 2026
Disputed amount: €1,059
Safety Index 9.8 Very high
Our verdict Case closed

Bitguruz Casino - Player’s withdrawal is delayed after account closure.

Resolved Submitted: 26 May 2026
Disputed amount: €500
Safety Index 8.6 High
Our verdict Player stopped responding

Bet Ninja Casino - Player's withdrawal is being delayed.

Closed Submitted: 26 May 2026
Disputed amount: £5,017
Safety Index 4.4 Low
Our verdict Case closed

PalmSlots Online Casino - Player's account closure request is delayed.

Resolved Submitted: 26 May 2026
Disputed amount: ??
Safety Index 1.7 Very low
Show more complaints (+10)
Showing 3,911 - 3,920 of 43,003 complaints
1...391 392 393...4,301
Go to pageof 4,301 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.