HomeComplaintsVerde Casino - Player's withdrawal has been delayed.

Verde Casino - Player's withdrawal has been delayed.

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Current status

Waiting for Casino Guru to reply

6d 23h 27m 52s

Verde Casino
Safety Index:Very high

Case summary

The player from Germany is facing issues with withdrawing 450 euros, which has been canceled repeatedly for technical reasons over the past month.

Public
Public
15 hours ago
grTranslationgb

I have been withdrawing 450 euros for 1 month and they keep canceling it for technical reasons,

Automatic translation:
Public
Public
36 minutes ago

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Public
Public
36 minutes ago

Dear Aphrodite,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

  • Have you made any successful withdrawals before?
  • Could you please confirm that you have passed the KYC verification?
  • Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila


Waiting for approval
Waiting for approval
32 minutes ago
grTranslationgb
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Waiting for approval
Waiting for approval
25 minutes ago
grTranslationgb
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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