HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,230Opened872Not solved4,807Solved11,407Rejected22,144
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: R1,000

Jackpot Cash Casino - Player could not withdraw the winnings from a bonus.

Jackpot Cash Casino
Safety Index:Above average Submitted: 17 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €400

Gratorama Casino - Player’s winnings have been voided.

Gratorama Casino
Safety Index:Below average Submitted: 17 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: Can$3,000

Spin Casino - Player’s account has been blocked.

Spin Casino
Safety Index:Above average Submitted: 16 Nov 2019
Unresolved Our verdict

Delayed payment, status unknown

Black points: 100
Disputed amount: €938

YourBet Casino - Player’s withdrawal has been delayed.

YourBet Casino
Safety Index:Below average Submitted: 16 Nov 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: £2,072.15

WinOui Casino - Player’s account has been blocked and his funds being confiscated by the casino.

WinOui Casino
Safety Index:High Submitted: 15 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €200

Winorama Casino - Player’s withdrawal was delayed.

Winorama Casino
Safety Index:Below average Submitted: 14 Nov 2019
Unresolved Our verdict

Against fair gambling

Black points: 11
Disputed amount: €600

Nomini Casino - Player’s winnings were voided, and account blocked.

Nomini Casino
Safety Index:High Submitted: 14 Nov 2019
Unresolved Our verdict

Insufficient evidence from casino

Black points: 5,060
Disputed amount: €14,000

Magik Slots Casino - Player’s winnings were forfeited.

Magik Slots Casino
Safety Index:Very low Submitted: 14 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: 5,000,000 Rp

BETWINNER Casino - Player is experiencing a problem with his withdrawal.

BETWINNER Casino
Safety Index:Below average Submitted: 14 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Trada Casino - Player is complaining about a bonus.

Trada Casino
Safety Index:Very high Submitted: 14 Nov 2019
Show more complaints (+10)
Showing 38,931 - 38,940 of 39,230 complaints
1...3,893 3,894 3,895...3,923
Go to pageof 3,923 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news