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All40,692Opened886Unresolved5,284Resolved12,792Rejected21,730
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Our verdict Unjustified complaint

House Of Pokies Casino - Player’s bonus winnings have been confiscated.

Closed Submitted: 05 Oct 2020
Disputed amount: A$5,000
Safety Index 2.9 Very low
Our verdict Case closed

ZigZag777 Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 04 Oct 2020
Disputed amount: €2,298
Safety Index 4.3 Low
Our verdict Player stopped responding

Raging Bull Casino - Player’s account has been blocked.

Closed Submitted: 04 Oct 2020
Disputed amount: A$58,000
Safety Index 7.1 Above average
Our verdict Unjustified complaint

FunbetCasino - Player account has been blocked and deposit refunded.

Closed Submitted: 04 Oct 2020
Disputed amount: €600
Safety Index 6.9 Above average
Our verdict Case closed

Spartan Slots Casino - Player’s account has been deactivated.

Resolved Submitted: 03 Oct 2020
Disputed amount: R490
Safety Index 3.5 Low
Our verdict No reaction

CresusBet Casino - Player’s withdrawal has been delayed for almost two months.

Unresolved Submitted: 03 Oct 2020
Black points: 319
Disputed amount: €450
Safety Index 2.1 Very low
Our verdict Failed self-exclusion

ZevCasino - Player’s attempts to close his account have been overlooked.

Unresolved Submitted: 03 Oct 2020
Black points: 500
Disputed amount: €2,000
Safety Index 3.3 Very low
Our verdict No reaction

Malibu Club Casino - Player’s winnings have been reduced.

Unresolved Submitted: 03 Oct 2020
Black points: 677
Disputed amount: A$8,000
Safety Index 8.1 High
Our verdict No reaction

Wizabet Casino - Player’s withdrawal has been delayed for almost two months.

Unresolved Submitted: 02 Oct 2020
Black points: 181
Disputed amount: €540
Safety Index 2.9 Very low
Our verdict Insufficient evidence from player

Ares Casino - Player complains that she didn’t win anything.

Closed Submitted: 02 Oct 2020
Disputed amount: €600
Safety Index 2.9 Very low
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