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All40,774Opened898Unresolved5,298Resolved12,811Rejected21,767
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Our verdict Insufficient evidence from player

Casino Room - Player has experienced a technical glitch.

Closed Submitted: 19 May 2021
Disputed amount: €600
Safety Index 9.4 Very high
Our verdict Case closed

Jackpot Jill Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 18 May 2021
Disputed amount: A$1,100
Safety Index 7.9 Above average
Our verdict Player stopped responding

King Johnnie Casino - Player’s withdrawals have been delayed.

Closed Submitted: 18 May 2021
Disputed amount: A$1,930
Safety Index 7.2 Above average
Our verdict Player stopped responding

Play Fortuna Casino - Player is dissatisfied with games accessibility.

Closed Submitted: 18 May 2021
Disputed amount: ??
Safety Index 9.2 Very high
Our verdict Other

4Stars Games Casino - Player’s struggling to register an account.

Closed Submitted: 18 May 2021
Disputed amount: ??
Safety Index 7.2 Above average
Our verdict Case closed

CasinoWin.bet - Player’s struggling to withdraw her winnings.

Resolved Submitted: 18 May 2021
Disputed amount: €5,000
Safety Index 2.9 Very low
Our verdict Unjustified complaint

Parimatch Casino BR - Player’s withdrawal has been cancelled.

Closed Submitted: 18 May 2021
Disputed amount: $1,849
Safety Index 5.8 Below average
Our verdict Case closed

Casino Fantastik - Player’s withdrawal has been delayed.

Resolved Submitted: 18 May 2021
Disputed amount: €3,000
Safety Index 2.5 Very low
Our verdict Failed self-exclusion

Slot10 Casino - Player succeeded in opening a new account after the old one has been closed due to gambling problem.

Unresolved Submitted: 18 May 2021
Black points: 292
Disputed amount: €800
Safety Index 2.3 Very low
Our verdict Case closed

Four Crowns Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 18 May 2021
Disputed amount: €1,000
Safety Index 0.2 Very low
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