HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All39408Opened938Not solved5095Solved11027Rejected22348
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €240

Rockbet Casino - Player’s struggling to complete KYC verification.

Rockbet Casino
Safety Index:Very low Submitted: 25 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: A$33,000

PokieSpins Casino - Player’s bonus winnings have been voided.

PokieSpins Casino
Safety Index:Low Submitted: 25 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €2,850

Oshi Casino - Player’s winnings have been cancelled.

Oshi Casino
Safety Index:High Submitted: 25 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 15,000 kr

Bettilt Casino - Player’s account has been blocked.

Bettilt Casino
Safety Index:Low Submitted: 25 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €60.45

GoodWin Casino - Player’s winnings have been cancelled.

GoodWin Casino
Safety Index:Below average Submitted: 25 May 2020
Resolved Our verdict

Case closed

Disputed amount: €2,000

Slottica Casino - Player’s struggling to complete KYC account verification.

Slottica Casino
Safety Index:Very low Submitted: 25 May 2020
Resolved Our verdict

Generous casino

Disputed amount: R39,000

7 Spins Casino - Player’s winnings from bonus play have been forfeited.

7 Spins Casino
Safety Index:Above average Submitted: 25 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €40

King Billy Casino (Curacao) - Player wishes to activate a bonus.

King Billy Casino (Curacao)
Safety Index:Very high Submitted: 25 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €8,000

BetAmo Casino - Player’s winnings have been confiscated.

BetAmo Casino
Safety Index:Above average Submitted: 24 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,200

Europa Casino - Player’s criticizing withdrawal process.

Europa Casino
Safety Index:Very high Submitted: 24 May 2020
Show more complaints (+10)
Showing 37,561 - 37,570 of 39,408 complaints
1...3756 3757 3758...3941
Go to pageof 3,941 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news