HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44361Opened922Not solved5557Solved12519Rejected25363
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,207

Casinoin - Player’s winnings have been reduced.

Casinoin
Safety Index:High Submitted: 28 May 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €6,000

Goldwin Casino - Player’s withdrawal has been delayed.

Goldwin Casino
Safety Index:Above average Submitted: 28 May 2021
Case closed Our verdict

Other

Disputed amount: $63.74

Roobet Casino - Player has experienced a visual glitch.

Roobet Casino
Safety Index:Above average Submitted: 28 May 2021
Unresolved Our verdict

No reaction policy, good regulator

Black points: 42
Disputed amount: £320

The Sun Play Casino - Player’s withdrawals have been delayed.

The Sun Play Casino
Safety Index:Above average Submitted: 28 May 2021
Resolved Our verdict

Case closed

Disputed amount: €370

Beem Casino - Player’s struggling to withdraw his winnings.

Beem Casino
Safety Index:Very low Submitted: 28 May 2021
Case closed Our verdict

Other

Disputed amount: 19,000 $

K9Win Casino - Player is experiencing an undefined problem.

K9Win Casino
Safety Index:Below average Submitted: 28 May 2021
Case closed Our verdict

Player stopped responding

Disputed amount: 7,500 Kč

MostBet Casino - Player’s struggling to complete the account verification.

MostBet Casino
Safety Index:Very high Submitted: 28 May 2021
Unresolved Our verdict

Justified complaint

Black points: 180
Disputed amount: A$200

Wager Beat Casino - Player’s bonus winnings have been voided.

Wager Beat Casino
Safety Index:Low Submitted: 28 May 2021
Resolved Our verdict

Case closed

Disputed amount: ??

Vulkan Vegas Casino - Player wishes to close his account

Vulkan Vegas Casino
Safety Index:Very high Submitted: 28 May 2021
Case closed Our verdict

Player stopped responding

Disputed amount: $727

Lion Slots Online Casino - Player is struggling to pass the KYC.

Lion Slots Online Casino
Safety Index:Below average Submitted: 27 May 2021
Show more complaints (+10)
Showing 37,381 - 37,390 of 44,361 complaints
1...3738 3739 3740...4437
Go to pageof 4,437 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news