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All38,235Opened1,025Unresolved4,893Resolved11,981Rejected20,336
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Our verdict Player stopped responding

Betworld Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 26 May 2020
Disputed amount: €400
Safety Index:High
Our verdict Player stopped responding

Joka Room Casino - Player’s winnings disappeared.

Closed Submitted: 26 May 2020
Disputed amount: A$50
Safety Index:Very low
Our verdict No reaction policy

House Of Pokies Casino - Player’s struggling to withdraw his funds.

Unresolved Submitted: 25 May 2020
Black points: 131
Disputed amount: €5,000
Safety Index:Very low
Our verdict Unjustified complaint

White Lion Casino - Player wishes to close her account.

Closed Submitted: 25 May 2020
Disputed amount: ??
Safety Index:Very low
Our verdict Unjustified complaint

Fortune Clock Casino - Player claims that casino has tried to overcharge him.

Closed Submitted: 25 May 2020
Disputed amount: €2,450
Safety Index:Below average
Our verdict No reaction policy

House Of Pokies Casino - Winnings from the bonus play have been cancelled.

Unresolved Submitted: 25 May 2020
Black points: 14
Disputed amount: A$1,000
Safety Index:Very low
Our verdict Unjustified complaint

5plusbet Casino - Player experienced some technical glitch.

Closed Submitted: 25 May 2020
Disputed amount: $300
Safety Index:Very low
Our verdict Unjustified complaint

PokieSpins Casino - Player’s bonus winnings have been voided.

Closed Submitted: 25 May 2020
Disputed amount: A$33,000
Safety Index:Very low
Our verdict Unjustified complaint

Oshi Casino - Player’s winnings have been cancelled.

Closed Submitted: 25 May 2020
Disputed amount: €2,850
Safety Index:High
Our verdict Unjustified complaint

GoodWin Casino - Player’s winnings have been cancelled.

Closed Submitted: 25 May 2020
Disputed amount: €60.45
Safety Index:Above average
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