HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44400Opened932Not solved5560Solved12531Rejected25377
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €50,000

Pame Stoixima Casino - Player has experienced a technical glitch.

Pame Stoixima Casino
Safety Index:Very high Submitted: 08 Jun 2021
Resolved Our verdict

Case closed

Disputed amount: €250

Spinit Casino - Player’s account has been blocked.

Spinit Casino
Safety Index:Above average Submitted: 08 Jun 2021
Resolved Our verdict

Case closed

Disputed amount: $1,000

PokerStars Casino - Player’s struggling to complete the account verification.

PokerStars Casino
Safety Index:Above average Submitted: 08 Jun 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 226
Disputed amount: £848.1

CasinoWin.bet - Player’s withdrawals have been delayed.

CasinoWin.bet
Safety Index:Very low Submitted: 07 Jun 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 60
Disputed amount: Mex$2,000

Vale Casino - Player’s winnings have been cancelled.

Vale Casino
Safety Index:Above average Submitted: 07 Jun 2021
Resolved Our verdict

Case closed

Disputed amount: €20,000

Praise Casino - Player’s struggling to complete the account verification.

Praise Casino
Safety Index:Above average Submitted: 07 Jun 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €4,000

Vulkan Vegas Casino - Player’s attempt to self-exclude from the casino has been overlooked.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 07 Jun 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €806

Betinia Casino - Player has been accused of opening multiple accounts.

Betinia Casino
Safety Index:High Submitted: 07 Jun 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €50

Hyperino Casino - Player’s withdrawal has been delayed.

Hyperino Casino
Safety Index:Very high Submitted: 07 Jun 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €300

WestCasino - Player’s attempts to close her account have been overlooked.

WestCasino
Safety Index:High Submitted: 07 Jun 2021
Show more complaints (+10)
Showing 37,281 - 37,290 of 44,400 complaints
1...3728 3729 3730...4440
Go to pageof 4,440 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news