HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,720Opened1,054Unresolved4,807Resolved11,820Rejected20,039
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Vulkan Mega Casino - Player’s withdrawal has been delayed.

Closed Submitted: 19 Jun 2020
Disputed amount: €400
Safety Index:Below average
Our verdict Other

12Play Casino - Player’s winnings from sports betting have not been credited.

Closed Submitted: 19 Jun 2020
Disputed amount: 44 SDG
Safety Index:Low
Our verdict Other

Monte Cryptos Casino - Player’s bonus winnings have been voided.

Closed Submitted: 19 Jun 2020
Disputed amount: €700
Safety Index:Above average
Our verdict No reaction

Betrealm Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 19 Jun 2020
Black points: 216
Disputed amount: €1,000
Safety Index:Below average
Our verdict No reaction

Leonmonaco Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 19 Jun 2020
Black points: 768
Disputed amount: €1,650
Safety Index:Very low
Our verdict Case closed

Playigo Casino - Player’s request for deposit limits has been overlooked.

Resolved Submitted: 19 Jun 2020
Disputed amount: €1,350
Safety Index:Fresh casino
Our verdict Player stopped responding

PureWin Casino - Player’s deposit has never been credited to his account.

Closed Submitted: 19 Jun 2020
Disputed amount: 1,500 INR
Safety Index:Below average
Our verdict Other

Jellybean Casino - Player’s struggling to receive winnings.

Closed Submitted: 18 Jun 2020
Disputed amount: €400
Safety Index:Low
Our verdict Player stopped responding

Chilli Spins Casino - Player has been asked to provide documents for additional verification.

Closed Submitted: 18 Jun 2020
Disputed amount: €960
Safety Index:Below average
Our verdict Player stopped responding

SYNOT TIP Casino SK - Player cannot withdraw his winnings.

Closed Submitted: 18 Jun 2020
Disputed amount: €400
Safety Index:Very high
Show more complaints (+10)
Showing 36,601 - 36,610 of 37,720 complaints
1...3,660 3,661 3,662...3,772
Go to pageof 3,772 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.