HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43799Opened826Not solved5495Solved12383Rejected25095
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: €514

CatCasino - The player's unable to withdraw his bonus winnings.

CatCasino
Safety Index:Very high Submitted: 17 Jul 2021
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €2,000

arcanebet Casino - The player's complaining about illegal practices.

arcanebet Casino
Safety Index:High Submitted: 17 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: €40

Casoo Casino - The player's deposit never arrived.

Casoo Casino
Safety Index:High Submitted: 16 Jul 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 691
Disputed amount: €5,000

CobraSpins Casino - The player is accusing the casino of unathorized charges.

CobraSpins Casino
Safety Index:Very low Submitted: 16 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: $600,000 CLP

Mr Bet Casino - Player's struggle to verify.

Mr Bet Casino
Safety Index:High Submitted: 16 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: $300,000 CLP

Vulkan Vegas Casino - The player's withdrawals are getting rejected.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 16 Jul 2021
Case closed Our verdict

Player stopped responding

Disputed amount: A$1,500

Casino Moons - The player's account has been blocked with a pending withdrawal.

Casino Moons
Safety Index:Above average Submitted: 16 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: £500

Lucky Bar Casino - The player's withdrawals have been delayed.

Lucky Bar Casino
Safety Index:Low Submitted: 16 Jul 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €500

JackWin Casino - The player is struggling to verify his account.

JackWin Casino
Safety Index:Below average Submitted: 16 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: €200

Goldwin Casino - The player's withdrawal is delayed withouth further explanation.

Goldwin Casino
Safety Index:Above average Submitted: 16 Jul 2021
Show more complaints (+10)
Showing 36,221 - 36,230 of 43,799 complaints
1...3622 3623 3624...4380
Go to pageof 4,380 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news