HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,708Opened1,060Unresolved4,807Resolved11,808Rejected20,033
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

Koala Royal Casino - Player’s deposit has never been credited to his casino account.

Closed Submitted: 15 Aug 2020
Disputed amount: A$98.13
Safety Index:Very low
Our verdict No reaction

PokieSpins Casino - Player’s struggling to complete KYC.

Unresolved Submitted: 14 Aug 2020
Black points: 541
Disputed amount: A$5,800
Safety Index:Very low
Our verdict Player stopped responding

Tangiers Casino - Player’s account has been blocked.

Closed Submitted: 14 Aug 2020
Disputed amount: ??
Safety Index:Below average
Our verdict Unjustified complaint

Jeetplay Casino - Player’s winnings from Free Spins have disappeared.

Closed Submitted: 14 Aug 2020
Disputed amount: 12,500 INR
Safety Index:Low
Our verdict No reaction policy

Royal Slots Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 14 Aug 2020
Black points: 128
Disputed amount: £800
Safety Index:Above average
Our verdict Player stopped responding

Gale & Martin Casino - Player’s struggling to complete KYC verification.

Closed Submitted: 14 Aug 2020
Disputed amount: €1,500
Safety Index:Above average
Our verdict Player stopped responding

7 Spins Casino - Player’s bonus winnings have been voided.

Closed Submitted: 14 Aug 2020
Disputed amount: R16,000
Safety Index:Above average
Our verdict Other

Casoo Casino - Player is requesting his deposit report.

Closed Submitted: 14 Aug 2020
Disputed amount: €1,600
Safety Index:High
Our verdict Player stopped responding

Raging Bull Slots Casino - Player’s struggling to complete account verification.

Closed Submitted: 14 Aug 2020
Disputed amount: $7,500
Safety Index:Low
Our verdict Justified complaint

FIFO88 Casino - The casino website is in maintenance.

Unresolved Submitted: 14 Aug 2020
Black points: 238
Disputed amount: 5,000 RM
Safety Index:Very low
Show more complaints (+10)
Showing 36,211 - 36,220 of 37,708 complaints
1...3,621 3,622 3,623...3,771
Go to pageof 3,771 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.