HomeOnline CasinosGrandZ Casino Review
GrandZ Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • VISA
  • Mastercard
  • Bitcoin (BTC)
  • Bank transfer
  • Flexepin
  • Cashlib
  • Revolut
  • Finrax
Withdrawal limits
 per month
€10,000
 per week
€2,500
Brightstar N.V.
2022
> $1,000,000
Casino operates without an official license!
OverviewBonusesUser reviews5Safety Index explainedDiscussion1Payment methods8
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GrandZ Casino Review

Our independent casino review team has taken a detailed look at GrandZ Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. GrandZ Casino has an Above average Safety Index that sits at 6.5, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Read our GrandZ Casino review to discover more about this casino and decide whether it is a suitable option for you.

Fairness and safety of GrandZ Casino

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of GrandZ Casino, we meticulously evaluated and analyzed the Terms and Conditions of GrandZ Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.

Based on our estimates or gathered data, GrandZ Casino is a medium-sized online casino. It has an average amount of restrained payouts in complaints from players, when we take its size into account. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

Based on our findings, no important casino blacklists feature GrandZ Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All in all, when combined with other factors that come into play in our review, GrandZ Casino has landed an Above average Safety Index of 6.5. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Note: GrandZ Casino is linked to 6 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of GrandZ Casino. They resulted in a lower Safety Index than this casino would have without related casinos.

Terms and Conditions of GrandZ Casino

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of GrandZ Casino to be somewhat unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding GrandZ Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 0 complaints directly about this casino in our database, as well as 5 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,292 black points in total, out of which 2,292 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of GrandZ Casino

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 5 player reviews of GrandZ Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company information

GrandZ Casino is owned by Brightstar N.V., and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

As far as we are aware, GrandZ Casino has not been granted any official gambling license.

Payment options, withdrawal limits and win limits

GrandZ Casino supports 8 deposit methods. This includes: Mastercard, VISA, Bitcoin (BTC), Bank transfer, Flexepin, Finrax, Revolut, Cashlib.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
EUR 2,500 per week No win limit
EUR 10,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The options available at GrandZ Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
French Yes Yes Yes24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at GrandZ Casino, your account, withdrawals, or anything else. According to our tests and collected information, GrandZ Casino has a good customer support.

GrandZ Casino slots and casino games

Players can enjoy these types of casino games at GrandZ Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 26 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Playson, Wazdan, Red Rake Gaming, Booming Games, High 5 Games, Booongo (BNG), Relax Gaming, Gaming Corps, Ela Games, Felix Gaming, Amigo Gaming, Spribe, Hacksaw Gaming, Amusnet (EGT), Ruby Play, PGsoft (Pocket Games Soft).

GrandZ Casino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 6 bonuses from GrandZ Casino, which are listed in the 'Bonuses' section of this review.

Note: Take a look at our designated GrandZ Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • VISA
  • Mastercard
  • Bitcoin (BTC)
  • Bank transfer
  • Flexepin
  • Cashlib
  • Revolut
  • Finrax
Withdrawal limits
 per month
€10,000
 per week
€2,500

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (2)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (26)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Novomatic
  • Playtech
  • Yggdrasil Gaming
  • Quickspin
  • Evolution Gaming
CASINO SCREENSHOTS
grandz_casino_game_gallery_desktop
grandz_casino_homepage_desktop
grandz_casino_promotions_desktop
grandz_casino_game_gallery_mobile
grandz_casino_homepage_mobile

Positives

  • Good selection of games
  • Interesting VIP program
  • Bitcoin accepted
  • Live chat support is available 24/7

Negatives

  • Reputation affected by sister casinos
  • Many restricted slots for bonus play

Interesting facts

  • All winnings above 10,001 EUR (or equivalent in other currency), Casino reserve the right to split the withdrawal on monthly payments
  • Small international casino
  • Average monthly withdrawal limit
Author & Guarantor: Silvia Smith Last updated: 05 Sep 2024 Anything incorrect or missing? Let me know
Casino Bonuses

GrandZ Casino bonuses

Browse all bonuses offered by GrandZ Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (5)

User reviews of GrandZ Casino

This is a place to share experience with GrandZ Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 5 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
WELCOME PACK is more than lovely and it is NO wager!
Take part in the daily quests- they are really nice and i like to play on them.
Design is good and i also like it
  • Welcome pack - NO wager
  • Daily quests
  • FR/EN support
  • A bit slow initial loading
• 2 years ago
The design is nice and clean, fine customer support, games.
The promotions seem good, but if you read the description closely, they are not that good if you ask me.
  • Nice Design
  • Customer support
  • Cool Games
  • Promotions
• 2 years ago
The site is clear and well designed.

Deposits were possible without any problems and the bonus was credited immediately.

However, I do not find the bonus conditions fair and customer-friendly at all. It is practically impossible to earn a bigger win with a bonus. Didn't read the terms carefully before registering.

Live chat is available but only in English or French.
The customer service reps' responses were standard responses and not really helpful.

I recommend everyone who wants to play with a bonus not to take advantage of this offer, as it is not possible to earn a larger profit from the bonus in this casino, as the winning amount is very limited.
  • Good game selection
  • live chat
  • Bad bonus offer including bonus conditions
• 2 years ago
The site itself is well designed.

Live chat is available in different languages.

Unfortunately, no big winnings are possible, no matter what the stake. Lost a lot of money quickly. No chance of good profits.

I got blocked there right away. No fun... The RTP rate for slots is very bad.

I do not recommend it.. there are better providers.
  • Live chat available
  • RTP rate very low
  • Few bonuses
  • No big wins possible
Safety Index explained

Safety Index of GrandZ Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of GrandZ Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about GrandZ Casino and related casinos (29)

29All0Opened5Not solved6Solved18Rejected

Complaints directly about GrandZ Casino

Complaints about related Jack21 Casino (1)

Resolved Our verdict

Case closed

Disputed amount: €631.2
Jack21 Casino
Safety Index:Below average
Submitted: 12 Jan 2021

Complaints about related BlueLeo Casino (1)

Resolved Our verdict

Case closed

Disputed amount: €220
BlueLeo Casino
Safety Index:Below average
Submitted: 26 Dec 2021

Complaints about related Lucky Luke Casino (3)

Resolved Our verdict

Case closed

Disputed amount: A$1,050
Lucky Luke Casino
Safety Index:Below average
Submitted: 16 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: A$500
Lucky Luke Casino
Safety Index:Below average
Submitted: 03 Nov 2020
Resolved Our verdict

Case closed

Disputed amount: €1,263
Lucky Luke Casino
Safety Index:Below average
Submitted: 26 Dec 2019
Discussion

GrandZ Casino Discussion

Discuss anything related to GrandZ Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

GrandZ Casino payment methods

VISAMastercardBitcoin (BTC)Bank transferFlexepinCashlibRevolutFinrax
Currencies
CAD,EUR
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