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All39,198Opened936Unresolved5,083Resolved12,343Rejected20,836
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Our verdict Player stopped responding

Roo Casino - Player’s bonus winnings have been voided.

Closed Submitted: 28 Apr 2021
Disputed amount: A$20,000
Safety Index 3.2 Very low
Our verdict Player stopped responding

Casino Fantastik - Player’s winnings have been cancelled.

Closed Submitted: 28 Apr 2021
Disputed amount: €500
Safety Index 2.5 Very low
Our verdict Insufficient evidence from player

24M Casino - Player has experienced a technical glitch.

Closed Submitted: 28 Apr 2021
Disputed amount: €1,000
Safety Index 1.8 Very low
Our verdict No reaction policy

All Spins Win Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 28 Apr 2021
Black points: 219
Disputed amount: A$5,500
Safety Index 3.0 Very low
Our verdict Case closed

Hyperino Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 27 Apr 2021
Disputed amount: €400
Safety Index 9.0 Very high
Our verdict Unjustified complaint

Boo Casino - Player’s request for a self-exclusion has been overlooked.

Closed Submitted: 27 Apr 2021
Disputed amount: €2,000
Safety Index 6.0 Below average
Our verdict Unjustified complaint

Schnellwetten Casino - Player’s complaining about the overall casino experience.

Closed Submitted: 26 Apr 2021
Disputed amount: €1,500
Safety Index 7.9 Above average
Our verdict Other

GrandMasterJack Casino - Player’s requesting all deposits to be refunded due to existing registration with Gamstop.

Closed Submitted: 26 Apr 2021
Disputed amount: £1,000
Safety Index 5.2 Below average
Our verdict Player stopped responding

Hyperino Casino - Player’s withdrawal has been delayed.

Closed Submitted: 26 Apr 2021
Disputed amount: €1,230
Safety Index 9.0 Very high
Our verdict Case closed

ArgoCasino - Player’s withdrawal has been delayed.

Resolved Submitted: 26 Apr 2021
Disputed amount: €300
Safety Index 3.3 Very low
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