HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,299Opened953Unresolved5,110Resolved12,364Rejected20,872
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

VG Casino - Player has been struggling to withdraw their winnings.

Closed Submitted: 16 Jul 2021
Disputed amount: €36,000
Safety Index 5.1 Below average
Our verdict Player stopped responding

Wild Fortune Casino - Player’s deposit has never been credited to her casino account.

Closed Submitted: 16 Jul 2021
Disputed amount: €20
Safety Index 8.8 High
Our verdict Player stopped responding

Casino Barcelona - Player is struggling to verify his account.

Closed Submitted: 15 Jul 2021
Disputed amount: €40
Safety Index 9.8 Very high
Our verdict Case closed

LuckyNiki Casino IN - Player’s deposit has never been credited to his account.

Resolved Submitted: 15 Jul 2021
Disputed amount: 10,000 INR
Safety Index 8.4 High
Our verdict Player stopped responding

BTB88 Casino - Player’s account has been blocked.

Closed Submitted: 15 Jul 2021
Disputed amount: $5,000
Safety Index 7.3 Fresh casino
Our verdict Other

Kingdom Casino - Player’s deposit has never been credited to her account.

Closed Submitted: 15 Jul 2021
Disputed amount: 0.184 mBTC
Safety Index 4.5 Low
Our verdict Case closed

Four Crowns Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 14 Jul 2021
Disputed amount: £1,900
Safety Index 0.2 Very low
Our verdict Insufficient evidence from player

Weltbet Casino - Player’s attempts to self-exclude himself have been overlooked.

Closed Submitted: 14 Jul 2021
Disputed amount: €450
Safety Index 4.4 Low
Our verdict No reaction

Play24Bet Casino - Player’s withdrawals have been delayed.

Unresolved Submitted: 14 Jul 2021
Black points: 1,705
Disputed amount: €4,900
Safety Index 2.4 Very low
Our verdict Case closed

Beem Casino - Player’s struggling to withdraw their winnings.

Resolved Submitted: 14 Jul 2021
Disputed amount: €50
Safety Index 2.4 Very low
Show more complaints (+10)
Showing 35,851 - 35,860 of 39,299 complaints
1...3,585 3,586 3,587...3,930
Go to pageof 3,930 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.