HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,890Opened1,032Unresolved4,827Resolved11,888Rejected20,143
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Spin Million Casino - Player’s bonus winnings have been voided.

Unresolved Submitted: 18 Feb 2021
Black points: 125
Disputed amount: C$6,500
Safety Index:Very low
Our verdict Publicity helped

Spin Palace Casino - Player’s account has been disabled.

Resolved Submitted: 17 Feb 2021
Black points: 47
Disputed amount: C$3,000
Safety Index:High
Our verdict Player stopped responding

Vulkan Vegas Casino - Player’s struggling to complete the account verification.

Closed Submitted: 17 Feb 2021
Disputed amount: €1,058
Safety Index:Very high
Our verdict No reaction

BetterDice Casino - Player has succeeded in opening an account from a restricted country.

Unresolved Submitted: 17 Feb 2021
Black points: 2,748
Disputed amount: £8,214
Safety Index:Low
Our verdict Case closed

Vulkan Vegas Casino - Player wishes to close his casino account.

Resolved Submitted: 17 Feb 2021
Disputed amount: ??
Safety Index:Very high
Our verdict No reaction policy

Hyperino Casino - Player’s withdrawal has been reversed.

Unresolved Submitted: 17 Feb 2021
Black points: 201
Disputed amount: €3,400
Safety Index:Very high
Our verdict No reaction

Coral Casino - Player’s experiencing difficulties withdrawing their winnings.

Unresolved Submitted: 17 Feb 2021
Black points: 15
Disputed amount: $144.76
Safety Index:Very high
Our verdict Player stopped responding

Betchaser Casino - Player has succeeded in opening an account from a restricted country.

Closed Submitted: 17 Feb 2021
Disputed amount: ??
Safety Index:High
Our verdict Unjustified complaint

AllReels Casino - Player’s attempt to self-exclude himself has been overlooked.

Closed Submitted: 17 Feb 2021
Disputed amount: €140
Safety Index:Very high
Our verdict No reaction

Casino Astral - Player’s withdrawal has been delayed.

Unresolved Submitted: 16 Feb 2021
Black points: 187
Disputed amount: €550
Safety Index:Below average
Show more complaints (+10)
Showing 35,251 - 35,260 of 37,890 complaints
1...3,525 3,526 3,527...3,789
Go to pageof 3,789 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.